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HOTWORX - BLUFFTON SC

General Manager

beaufort, SC

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About this opportunity

HOTWORX - BLUFFTON SC lists this General Manager opportunity in beaufort, South Carolina. Review the employer’s description below for duties, qualifications and application requirements.

Job description

HOTWORX Beaufort – General Manager

HOTWORX Beaufort is looking for a high-performing, enthusiastic, and results-driven General Manager to lead our studio team and drive membership growth, retail sales, lead generation, and overall studio success.

This is an exciting opportunity for a motivated leader who enjoys sales, coaching a team, building relationships, and being actively involved in the community. The General Manager will play a key role in growing our member base, developing the team, increasing revenue, and creating an exceptional experience for every member.

The ideal candidate is someone who takes ownership, leads by example, is highly motivated by goals, and is not afraid to get out into the community to generate new business.

General Manager Responsibilities:

Meet and exceed monthly membership sales and revenue goals

Drive new membership sales through lead follow-up, phone calls, appointments, walk-ins, referrals, events, and community outreach

Lead by example by achieving personal sales goals while coaching the team to achieve theirs

Recruit, interview, hire, train, coach, and develop Sales Associates and studio staff

Hold team members accountable for daily activity, lead follow-up, appointments, sales, retail performance, and overall studio goals

Show up daily on time and ready to execute all job duties with energy, enthusiasm, and a positive attitude

Provide exceptional customer service and create a positive, motivating, and welcoming environment for members

Build relationships with local businesses, schools, medical offices, organizations, and community partners to generate leads and increase brand awareness

Plan and participate in local marketing events, promotions, outreach, and community initiatives

Utilize social media and other marketing platforms to engage current members, attract prospects, and grow the HOTWORX brand

Drive retail sales and ensure the team is knowledgeable about HOTWORX products, supplements, apparel, and other retail offerings

Monitor leads, appointments, sales activity, cancellations, membership numbers, retail performance, and other studio metrics

Report daily on sales trends, prospecting efforts, lead activity, membership growth, and studio performance to ownership

Manage the studio schedule and ensure appropriate staffing and coverage

Assist with payroll and ensure employee hours are accurate and submitted on time

Oversee day-to-day studio operations and communicate maintenance or facility issues promptly

Maintain a clean, organized, professional, and welcoming studio environment

Utilize CRM systems, POS systems, and online platforms for customer relationship management, membership sales, billing, collections, email campaigns, texting campaigns, and lead follow-up

Ensure all studio processes and procedures are being followed consistently

Complete all required HOTWORX training, both online and in person, as directed by ownership

Stay knowledgeable about HOTWORX workouts, memberships, products, promotions, and programs so you can confidently educate prospects and members

Work closely with ownership to identify opportunities for growth and continuously improve studio performance

What We’re Looking For:

Highly motivated and goal-oriented

A natural leader who can motivate and develop a team

Confident and comfortable with sales and closing memberships

Energetic, enthusiastic, and positive

Reliable, punctual, and accountable

Organized and able to manage multiple responsibilities

Comfortable making a high volume of phone calls and following up with leads

Willing to actively market and network within the Beaufort community

Comfortable working with sales goals, performance metrics, and accountability

A strong communicator who can work effectively with both team members and ownership

Willing to lead by example and jump in wherever needed to help the studio succeed

Previous management, sales, fitness, or customer service experience is preferred, but we are more interested in finding someone with the right attitude, work ethic, leadership ability, and willingness to learn.

This is a hands-on management position. The General Manager should expect to be actively involved in sales, marketing, team development, member experience, and daily studio operations.

Schedule & Commitment:

Full-time position

Approximately 40 hours per week

Must be available for a flexible schedule, including some evenings and weekends

Reliable transportation required

Must be able to reliably commute to Beaufort, SC

Compensation & Benefits:

Competitive salary

Performance-based commission and incentives

Employee discount

Paid time off

Flexible scheduling

Opportunity for significant earning potential based on studio performance

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Worksite address

beaufort, SC, 29907, US

Who can apply

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