About this opportunity
Firehouse Subs lists this General Manager opportunity in chattanooga, Tennessee. Review the employer’s description below for duties, qualifications and application requirements.
Job description
General Manager – Firehouse Subs
Lead the Team. Own the Results. Serve with Purpose.
Firehouse Subs is seeking an experienced, people-focused General Manager to lead one of our restaurants. We're looking for a hands-on leader who takes ownership of their restaurant, develops great people, delivers outstanding guest experiences, and drives strong operational and financial results.
As General Manager, you are responsible for the overall performance of your restaurant —including your people, operations, food safety, guest experience, sales, labor, food cost, inventory, and profitability.
Benefits
Competitive pay
Employee discounts
Flexible scheduling
What You'll Do
As General Manager, you'll lead all aspects of your restaurant's daily operations. You will:
Lead, coach, develop, and hold accountable the restaurant management team and team members
Recruit, hire, onboard, train, and retain a strong restaurant team
Build a positive, respectful, and accountable restaurant culture
Ensure every guest receives fast, friendly, and accurate service
Maintain Firehouse Subs standards for food quality, preparation, portioning, presentation, and hospitality
Take ownership of restaurant cleanliness, organization, maintenance, and overall condition
Ensure proper food handling, sanitation, temperature control, and food safety procedures are followed at all times
Ensure required food safety and temperature logs are completed accurately, honestly, and on time
Immediately address and elevate food safety concerns and ensure unsafe food is never served
Develop and manage employee schedules based on sales forecasts and business needs
Manage labor effectively while maintaining appropriate staffing and service levels
Manage food cost, waste, inventory, ordering, and product controls
Conduct inventory counts and ensure accurate product management
Analyze restaurant sales, labor, food cost, guest feedback, and other performance metrics
Develop and execute action plans to improve restaurant performance
Drive sales growth and identify opportunities to increase guest traffic
Ensure proper cash handling, deposits, register controls, and other financial procedures
Maintain appropriate staffing levels and build a strong leadership pipeline
Train and develop Shift Leads and other future restaurant leaders
Ensure company policies, procedures, and Firehouse Subs brand standards are consistently followed
Address employee performance concerns promptly and consistently
Handle guest concerns professionally and ensure appropriate resolution
Maintain required restaurant records, documentation, and operational reporting
Identify equipment and maintenance issues and ensure they are reported and addressed promptly
Partner with District Manager and above-store leadership on restaurant performance and improvement opportunities
Lead by example and work restaurant positions alongside the team when needed
What We're Looking For
Previous restaurant management experience required
General Manager experience preferred
QSR or fast-casual restaurant experience preferred
Strong leadership, coaching, and team-development skills
Demonstrated ability to hold teams accountable while maintaining a positive culture
Strong understanding
Firehouse Subs is a U.S.-based, fast casual restaurant chain founded in 1994 in Jacksonville, Florida by former firefighter brothers Chris Sorensen and Robin Sorensen. Firehouse Subs has opened over 1,180 restaurants in 46 states as well as Puerto Rico, Canada and non-traditional locations.
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Worksite address
chattanooga, TN, 37450, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.