About this opportunity
Millman Search lists this General Manager opportunity in cherry hill township, New Jersey. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Retail Property Management | South Jersey / Greater Philadelphia Area
DEPARTMENT: Property Management
REPORTS TO: Vice President of Property Management
The Opportunity
Our client is seeking an experienced General Manager to lead the overall performance of an established enclosed retail property. This highly visible, hands-on role oversees daily operations, financial results, tenant and community relationships, team leadership, and the guest experience. The ideal candidate is a strategic, adaptable, and team-oriented leader who can protect the asset, strengthen property performance, and create a safe, welcoming environment for tenants and visitors.
Key Responsibilities
Direct the day-to-day management of the property and implement programs that support tenant productivity, customer satisfaction, and long-term asset value.
Maintain a clean, safe, and engaging environment through strong operating standards, preventative maintenance, energy management, vendor oversight, and thoughtful capital planning.
Manage the property's physical and financial performance with a focus on maximizing net operating income; oversee operating and capital budgets, forecasts, financial reporting, payables, payroll approvals, and accounts receivable.
Build productive relationships with current and prospective tenants, community organizations, public agencies, and other local stakeholders while representing ownership professionally.
Strengthen tenant engagement by anticipating concerns, resolving issues promptly, and conducting regular formal and informal meetings.
Partner with leasing and business development teams to shape and execute strategies that improve occupancy, tenant mix, and property performance.
Coordinate tenant construction and permitting activity to keep projects on schedule and support timely openings and rent commencement.
Recruit, coach, develop, and retain a high-performing team while providing leadership across property management, operations, maintenance, security, housekeeping, and other on-site service functions.
Manage employee performance and staffing needs, and select, negotiate with, and monitor contractors and service providers to ensure quality, efficiency, and accountability.
Work closely with security partners to maintain site-specific safety, emergency preparedness, incident response, and risk-management programs.
Ensure adherence to tenant and property requirements, including insurance documentation, incident reporting, sales reporting, and other operational obligations.
Perform other responsibilities assigned by senior property management and executive leadership.
Qualifications:
Bachelor's degree in business administration, finance, communications, real estate, or a related discipline preferred; an equivalent combination of education and experience will be considered.
Three to five years of experience in shopping center management, retail property management, or broader commercial real estate operations.
Demonstrated success leading on-site teams, vendors, and cross-functional property initiatives, along with strong knowledge of budgeting, accounting, forecasting, financial analysis, and expense management.
Comfort using Microsoft Office and common property management, accounting, procurement, payroll, and expense platforms; experience with Yardi or a similar system is a plus.
Strategic judgment, adaptability, sound decision-making, and the ability to respond effectively in a fast-changing property environment.
Excellent written, verbal, and interpersonal communication skills, with the ability to engage executives, employees, tenants, vendors, public officials, and community members.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.