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Compass Group, North America

General Manager - Coffee Shop Operations, Everett, WA

everett, WA

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Job description

Eurest

Position Title: GENERAL MANAGER-COFFEE SHOP OPERATIONS-EVERETT, WA

Salary: $85,000-$90,000/annually

As the leader in business and industry dining, Eurest is the company to join if you want a rewarding career packed with limitless opportunities. We feed the employees of the nation's largest and most-prestigious companies -- in every state and across all industries. As a member of Eurest's leadership and professional support team, you will help our 16,000 chefs, and in-unit associates excel as they deliver world-class meals in corporate cafes and executive dining rooms with on-site catering through vending innovations and more.

Our company is innovative, high performing and fast growing. Our teammates are enthusiastic, committed to quality and thrive on consistently delivering unparalleled results. And did we mention we work with exciting companies and at interesting locations? Come grow your career with Eurest.

Job Summary

The General Manager – Coffee Shop Operations is responsible for the overall leadership, operational excellence, and financial performance of multiple retail coffee shop locations within a corporate account. This role leads day‑to‑day operations, ensures an exceptional guest experience, and drives results across café service, merchandising, labor management, and financial performance. The General Manager acts as the primary liaison to corporate site leadership while building and developing high-performing café teams.

Key Responsibilities:

Oversee daily operations of multiple corporate coffee shop locations

Ensure consistent execution of café standards, product quality, speed of service, and guest satisfaction

Is well versed in all aspects of foodservice management, with a proven track record of success

Takes ownership of the operation and ensure operation meets all timelines for service and all other timelines established by management and/or client

Manages all financials including planning, budget development and analysis, and financial reporting

Is proactive and positive; interacts professionally with a diverse group of associates, peers, managers, suppliers, clients and customers

Demonstrates initiative and good judgement in assisting customers, clients, peers and subordinates

Conducts management meetings

Has the ability to think quickly and accurately, be able to evaluate problems and make appropriate recommendations

Audits units to ensure conformance with the Company, government and accrediting agency standards, regulations and codes regarding food storage, preparation, sanitation and record keeping

Hires, trains and orientates new management associates

Preferred Qualifications:

Bachelor’s degree in Hospitality, Food Service Management, Business, or related field preferred

5+ years of retail coffee shop or foodservice management experience

Multi‑unit or multi‑site management experience strongly preferred

Proven P&L ownership and financial acumen

Experience in corporate dining or contract-managed foodservice environments

Strong knowledge of coffee operations, retail service models, and café trends

Demonstrated leadership, coaching, and team development skills

Excellent communication and client‑facing abilities

Associates at Eurest are offered many fantastic benefits.

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off (varies by site/state)

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Eurest maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

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Worksite address

everett, WA, 98213, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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