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Job description
General Manager Hotel Operations & Leadership
Start Your Journey with Midas Hospitality: Midas Hospitality is seeking an experienced, strategic, and hands‑on General Manager to lead all aspects of hotel operations at Courtyard by Marriott St. Louis Airport/Earth City. This leadership position is responsible for driving financial performance, creating exceptional guest experiences, developing high‑performing teams, and ensuring the hotel consistently meets Midas Hospitality and brand standards. The ideal candidate is a passionate hospitality leader who combines strong business acumen with a people‑first leadership style and the ability to inspire associates, improve operational performance, and create a culture of accountability and service excellence.
What You Will Be Doing
As a General Manager, you will serve as the overall leader of the hotel, responsible for operational success, associate engagement, guest satisfaction, and financial performance.
Responsibilities
Lead and oversee all hotel departments, including Front Office, Housekeeping, Food & Beverage, Engineering, Sales, and other operational teams
Recruit, hire, train, coach, develop, and recognize associates while fostering a positive and inclusive workplace culture
Establish clear performance expectations and hold leadership teams accountable for achieving operational and financial goals
Drive guest satisfaction initiatives by maintaining high service standards, addressing escalated concerns, and ensuring an exceptional guest experience
Manage hotel financial performance including budgets, forecasting, P&L statements, labor costs, expense controls, and profitability initiatives
Analyze financial reports, operating statements, and key performance indicators to identify opportunities for increased revenue and improved efficiency
Partner with Sales and Revenue Management teams to maximize occupancy, ADR, RevPAR, market share, and overall hotel performance
Ensure compliance with Midas Hospitality standards, brand requirements, local regulations, and safety procedures
Oversee quality assurance inspections, property appearance, preventative maintenance initiatives, and protection of the hotel assets
Build strong relationships with guests, associates, ownership groups, vendors, and community partners
Lead departmental meetings, communicate company initiatives, and create alignment across all hotel teams
Utilize hotel management systems, reports, and data to make informed operational decisions
Manage emergency situations, operational challenges, and guest recovery situations with professionalism and urgency
Support additional projects and strategic initiatives assigned by regional or corporate leadership
What You Bring
Previous hotel leadership experience required, including experience as a General Manager, Assistant General Manager, or Department Head
Strong understanding of hotel operations, financial management, and hospitality performance metrics
Experience managing Profit & Loss statements, budgets, forecasting, labor management, and cost controls
Proven ability to lead, motivate, coach, and develop diverse teams
Knowledge of revenue management principles, sales strategies, and market positioning
Strong understanding of guest satisfaction metrics, quality assurance standards, and brand compliance
Excellent communication, organizational, decision‑making, and problem‑solving skills
Proficiency with hotel Property Management Systems (PMS), Microsoft Office, and operational reporting tools
Ability to work a flexible schedule including weekends, holidays, and respond to hotel emergencies as necessary
Physical Requirements
This position requires frequent standing, walking, and movement throughout the hotel property, including guest rooms, public areas, and back‑of‑house spaces. Candidates should be able to lift and move up to 25 pounds with or without reasonable accommodation. The role may require occasional bending, reaching, climbing stairs, and responding to emergency situations. Work is performed in both office and hotel operational environments.
What We Offer
Growth and development opportunities and access to learning resources
Competitive Paid Time Off (PTO) policies
Medical, Dental, and Vision insurance options
401(k) with company match
Employee Assistance Program (EAP)
Hotel and travel discounts
Employee recognition programs and career advancement opportunities
About Midas Hospitality
Founded in 2006, Midas Hospitality has grown into a leading hotel development and management company with more than 1,000 associates and a portfolio of 60+ hotels across 14 states. Through partnerships with Marriott, Hilton, and IHG, we are committed to delivering exceptional guest experiences while fostering a people‑first culture built on growth, teamwork, and opportunity. At Midas Hospitality, our associates are the heart of our success. We believe in creating an environment where team members can build rewarding careers, contribute meaningful work, and be recognized for their achievements.
Midas Hospitality is proud to be an Equal Opportunity Employer and maintains a drug‑free workplace.
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Worksite address
bridgeton, MO, 63044, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.