waypointjobs

URBAN FURNISHED

General Manager & CTO

new york, NY

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Job description

About the role

Urban Furnished, a NYC furnished-rental company, is hiring a full-time General Manager & CTO to serve as an embedded operating executive. You’ll own day-to-day operational execution while driving the systems, automation, and technology that scale the business. This is a hands-on leadership seat working directly with the founders.

What you’ll do

Lead full-time embedded operational management and daily execution alongside the Support team

Provide senior oversight of Sales, Support, and Business Development function leads

Hold authority over hiring and structural changes within each function (per Leadership decisions)

Build new systems, automations, and custom financial models against a strategic roadmap

Get first look at any new system work before Urban engages third parties

Own operational workflow for issues materially affecting performance

Respond same-day to material operational, financial, legal, or reputational matters

Deliverables & cadence

Weekly Operating Pulse (sales, KPIs, escalations)

Monthly Operating Review (performance, systems health, strategy)

Quarterly Strategic Operations Review 90-Day Systems Roadmap

Annual Operating Plan and Organizational Review

Weekly leadership syncs, monthly leadership meetings, quarterly reviews, annual offsite

What we’re looking for

Proven operational leadership in a fast-moving, hands-on environment

Strong technical foundation: systems development, automation, and financial modeling

Experience managing and developing function leads

Comfort operating as both a builder and a manager

Hospitality, real estate, or furnished-rental experience a plus

Compensation & benefits

Up to 100k a year Bonuses based on sales and KPI’s

Eligibility for bonuses tied to KPI performance and completion of a full yearPaid time off Sick days and Holidays

Company credit card / full expense reimbursement

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Worksite address

new york, NY, 10261, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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