About this opportunity
Miller Creek Lawn & Landscape lists this General Manager opportunity in duluth, Minnesota. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The General Manager is responsible for the overall leadership, performance, and operational direction of Miller Creek Lawn & Landscape. This role oversees the Director of Operations, Director of Sales, and Director of Finance, ensuring all departments are aligned with the company’s vision, mission, profitability targets, safety standards, and long-term growth objectives.
The General Manager holds full P&L responsibility and serves as the primary integrator of people, processes, and performance across the organization. This position ensures leadership alignment, operational excellence, financial discipline, cultural consistency, and sustainable growth.
This role is strategic, performance-driven, financially accountable, and people-focused.
Qualifications
10+ years of progressive leadership experience in landscaping, construction, or related field
5+ years in senior executive leadership (multi-department oversight)
Proven experience managing senior leaders (managing managers)
Strong financial acumen with direct P&L responsibility
Demonstrated ability to scale operations and build high-performing teams
Experience in seasonal or capacity-driven business environments preferred
Exceptional leadership, communication, and accountability skills
Strong understanding of operational efficiency, labor management, and revenue strategy
Valid Driver’s License (Required)
MN DOT Medical Card (Required)
Executive Leadership & Vision Alignment
Align company leadership with Miller Creek’s vision, mission, and core values
Drive execution of long-term strategic initiatives
Ensure departmental goals align with overall company objectives
Lead weekly, monthly & annual strategic planning sessions/meetings
Establish and maintain company-wide performance standards
Foster a unified leadership culture focused on accountability and growth
Act as the primary integrator between Sales, Operations, and Finance
Direct Leadership & Team Oversight
Directly guide & oversee: Director of Operations
Director of Sales
Director of Finance & Administration
Ensure all processes & systems are followed by directors & their direct reports
Conduct structured, reoccurring, 1-on-1 meetings with directors
Hold directors accountable to measurable KPIs and performance metrics
Hold directors accountable to company standards in all facets
Ensure cross-department alignment and communication
Provide coaching, mentorship, and leadership development where needed
Make final hiring and termination decisions for management & executive-level roles
Profit & Loss (P&L) Responsibility
Hold full company P&L responsibility
Ensure revenue targets and margin goals are met
Oversee budget creation and approval processes
Review monthly financial statements and KPI dashboards & report to the ownerIdentify profitability risks and implement corrective actions
Maintain accountability for net profit margin targets
Review major capital expenditures and financial commitments
Ensure sustainable liquidity and financial stability
Operational & Capacity Oversight
Ensure all divisions operate at optimal production capacity.
Monitor labor efficiency, fleet utilization, and scheduling effectiveness
Identify bottlenecks and remove operational barriers
Support scaling initiatives while maintaining quality standards
Ensure operational systems support long-term growth
Sales & Revenue Performance
Ensure revenue growth aligns with annual targets
Oversee pricing integrity and margin protection
Support strategic sales planning and market expansion
Monitor retention, cross-selling, and client satisfaction metrics
Ensure strong alignment between sales commitments and operational capacity
Safety, Quality & Compliance
Maintain accountability for company-wide safety standards
Ensure compliance with DOT, OSHA, and industry regulations
Reinforce safety culture across all departments
Conduct periodic executive-level field observations
Ensure quality standards are consistent across divisions
Leadership Development & Culture
Build and maintain a strong leadership pipeline
Maintain internal advancement standards
Ensure consistent accountability systems across departments
Foster a culture of ownership, professionalism, and high performance
Support leadership training and succession planning
Cross-Department Alignment
Ensure seamless transitions between Sales, Operations, Finance, and Fleet
Improve company-wide communication structures
Support company-wide initiatives and performance reviews
Align team through strategic coordination of events and meetings
Hiring, Onboarding & Workforce Management
Assist in hiring, onboard, training, and terminating: Director-level leaders
Senior management roles
Ensure leadership performance review systems are followed
Maintain high cultural and performance standards
Make final termination decisions when company standards are not met
Job Type
Full-time 40+ hour/week
Salary
$100-120K/yr
Incentives
5% of base salary once 15% net profit margin is hit
10% of base salary once 20% net profit margin is hit
Benefits
Health & Dental Insurance (Must qualify under full time status)
Referral program- $500 Bonus + $1 overtime for 12 months.
OT Pay: 1 & ½ time pay after 40 hours/week
Paid Training
Minnesota Sick & Safe time:1hr for every 30 hours worked.
401k/Company Matching: Make direct paycheck contributions to a Retirement account. Receive Employer matches up to 4%.
Safety Boot Reimbursement
Schedule
This position typically works 40+ hours per week. Overtime and extended hours may be required based on seasonal demands, weather conditions, project schedules, and business needs.
License/Certification
Driver's License (Required)
MN DOT Medical Card (Required after hired)
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Worksite address
duluth, MN, 55806, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.