About this opportunity
Evolving Solution Services lists this General Manager opportunity in durham, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Salary Range: $50,000.00 To $60,000.00 Annually
About the Role
We are looking for an energetic and results-driven General Manager to lead our Tropical Smoothie Café team. The General Manager is responsible for the overall success of the café, including daily operations, team leadership, guest satisfaction, sales growth, food quality, cleanliness, and profitability. This role is ideal for a hands-on leader who enjoys developing people, creating a positive guest experience, and bringing a little tropical fun to every shift.
Key Responsibilities
Lead day-to-day café operations while ensuring fast, friendly, and accurate service.
Hire, train, coach, schedule, and develop team members to meet performance expectations.
Create a welcoming environment that delivers exceptional hospitality to every guest.
Maintain Tropical Smoothie Café brand standards for food quality, smoothie preparation, cleanliness, safety, and guest service.
Monitor sales, labor, food costs, inventory, and controllable expenses to support profitability.
Ensure proper opening, closing, cash handling, food safety, and sanitation procedures are followed.
Motivate the team to meet sales goals, promote specials, and support local marketing or catering opportunities.
Address guest concerns professionally and take action to improve the overall café experience.
Maintain equipment, supplies, and inventory levels to keep operations running smoothly.
Lead by example by stepping into any café position when needed.
Qualifications
Previous restaurant, quick-service, fast-casual, retail, or hospitality management experience preferred.
Strong leadership, communication, coaching, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Basic understanding of scheduling, labor management, inventory, sales, and cost control.
Commitment to food safety, cleanliness, and operational excellence.
Positive attitude, dependable work ethic, and passion for guest service.
Must be able to stand for extended periods and lift up to 35 pounds as needed.
Availability to work a flexible schedule, including mornings, evenings, weekends, and holidays as business needs require.
What We Offer
Competitive pay based on experience.
Opportunities for bonus potential and career advancement.
Paid training and ongoing leadership development.
Employee discounts and a fun, team-oriented café environment.
The opportunity to lead a growing team and make a direct impact on café performance.
PTO
If you are a motivated leader who is ready to build a strong team, deliver amazing guest experiences, and help grow a successful Tropical Smoothie Café, we would love to hear from you.
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Worksite address
durham, NC, 27703, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.