About this opportunity
Pizza Hut lists this General Manager opportunity in el campo, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
General Manager PositionThe General Manager (GM) must be at least 18 years of age, primarily responsible for all operational and financial aspects of their restaurant operations. It is the primary responsibility of the GM to achieve financial and operational results through leadership and direction of management teams and hourly employees (HE). It will be from this structure all monthly, quarterly, and yearly business objectives are consistently achieved.People DevelopmentPeople are the highest priority of General Managers. The ongoing development of each manager is what creates the environment for success in the areas of HQSC, growth, and financial results. This works with the management team helping to select and develop qualified managers and hourly employees to assemble each unit's team. This is the only long term growth and success can be achieved and maintained.Demonstrate superior credibility as a role model through leadership, communication, coaching, influencing, and integrity.Builds effective teams by participating in the selection and training of new managers and employees.Clearly sets expectations and direction through weekly manager meetings and quarterly customer mania training.Communicate job performance through semiannual manager performance reviews, along with the Area Coach (AC).Works with AC, HE and management teams to set goals and action plans to improve operational and financial performance.Ensures a positive and healthy work environment for all managers and employees.Quality, Service, and CleanlinessWorks with managers and HE weekly to improve the level of food quality, service, and cleanliness in each unit by conducting monthly HQSC.Works with AC and management teams to create specific and measurable action plans to improve HQSC and mystery call scores.Provides feedback and follows up with AC, management teams, and HE regarding the execution of the mystery call.Clearly communicates issues to maximize the HQSC results and follows up with AC, management teams, and HE to get desired results (min 80).Identify areas of focus and determine the priority of items to be accomplished within coach's area.Provide clear communication and direct implementation on new programs and procedures in area.Sales GrowthVerifies staffing levels in unit to ensure proper staffing to maximize sales on each and every shift.Works with AC, management teams, HE to increase guest counts by attracting new guest and encouraging increased frequency through superior execution of HQSC standards.Participates in the recruitment and training of each member of management and HE teams to communicate the philosophy of building sales.Financial ResultsWorks with AC to create monthly, quarterly, and yearly financial goals.Monitors control issues within each unit to verify consistent results against all financial control procedures.Displays clear communication and sets proper expectations with management teams regarding consistent financial performance.Work RequirementsWork minimum of 40-45 hours a week if hourly and more if needed. Salaried managers work 50-55 hours a week and more if store underperforming or understaffed. Cover 9 peak periods a week. Close store at least 2 times a week (inventory counts as a close) if labor not ran. Schedule in to by 11:00AM on Friday and posted Friday after dinner rush. Exterior of store has good curbside appearance and getting all landscaping needs taken care of (all lights working properly). Managers handle all customer complaints or problems. Phone scripts and procedures are posted. Let area coach know of any maintenance issues. Minimum of 5 day work week and max of 1 weekend day off unless approved by AC. Work every Friday nights unless AC approval. Available for store and AC to get a hold of at all times. Ultimately responsible for all aspects of day to day business.
Worksite address
el campo, TX, 77437, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.