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Kaizen Collision

General Manager

el mirage, AZ

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About this opportunity

Kaizen Collision lists this General Manager opportunity in el mirage, Arizona. Review the employer’s description below for duties, qualifications and application requirements.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

General Manager

Full Time Las Vegas, NV, US

Salary Range: $90,000.00 To $200,000.00 Annually

Collision Repair General Manager

Kaizen Collision Center – El Mirage, AZ

Full-Time | $90,000–$110,000 Base Salary + Bonus & Commission

Lead the Shop. Build the Team. Drive the Results.

Kaizen Collision Center is looking for an experienced Collision Repair General Manager to lead our El Mirage, Arizona location.

We’re looking for a proven collision repair leader who understands production, profitability, KPIs, people, and customer service — and knows how to turn that knowledge into results.

This is a hands‑on leadership position. You’ll be responsible for the overall performance of the collision center, including production, employees, customer satisfaction, financial performance, and day-to-day operations.

If you know how to run a successful collision center and are ready to take ownership of the results, we want to talk to you.

Compensation

$90,000–$110,000 Base Salary + Bonus & Commission

Additional bonus and commission opportunities are available based on performance and results.

Base salary will be based on experience, qualifications, and leadership background.

Responsibilities

Manage all day-to-day operations of the collision center

Lead estimators, technicians, painters, parts personnel, CSRs, and production staff

Drive sales, revenue, gross profit, and overall profitability

Monitor and improve KPIs including cycle time, touch time, efficiency, productivity, and throughput

Identify production bottlenecks and implement solutions

Recruit, train, coach, and retain employees

Establish clear expectations and hold the team accountable

Manage labor and operating expenses

Ensure repairs are completed according to OEM procedures and quality standards

Maintain excellent customer satisfaction

Manage insurance and DRP relationships

Build strong relationships with vendors and business partners

Resolve customer, employee, and operational issues

Maintain a safe, organized, professional, and productive shop

Qualifications

Previous collision repair management experience is required.

The ideal candidate will have:

Proven experience managing a collision repair facility

Experience managing a high-volume collision center

Strong knowledge of collision repair production and workflow

Knowledge of insurance claims and DRP programs

Strong financial and operational understanding

Experience managing KPIs and shop profitability

Proven ability to recruit, develop, and retain employees

Strong leadership, communication, and problem‑solving skills

Ability to make decisions quickly and effectively

Strong commitment to quality and customer service

Excellent organizational and follow-through skills

Valid driver's license

I-CAR, ASE, and OEM certifications are a plus.

What Makes a Great GM?

You should understand more than how to get cars through the shop.

You should understand why the numbers look the way they do .

You should be comfortable managing:

Sales and closing ratios

Gross profit and operating expenses

Labor efficiency and productivity

Cycle time and touch time

Repair planning and throughput

Customer satisfaction

Employee performance

Overall shop profitability

You’ll be expected to review the numbers, identify opportunities, create action plans, and hold the team accountable for results.

Why Kaizen Collision Center?

Kaizen Collision Center is growing, and we’re looking for strong collision repair leaders who want to grow with us.

Our El Mirage location serves customers throughout El Mirage, Surprise, Sun City, Sun City West, Peoria, Glendale, Youngtown, and surrounding West Valley communities.

We offer:

$90,000–$110,000 base salary

Bonus and commission opportunities

Consistent collision repair volume

Insurance and DRP relationships

Regional and corporate support

OEM-focused repair processes

Paid OEM and industry training

Leadership development

Career advancement opportunities

Benefits

Medical Insurance through Curative

$0 deductible

$0 in-network copays

$0 in-network prescriptions

Preloaded card for approved out-of-network care

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Time Off

Paid Holidays

Paid OEM & Industry Training

Ongoing Leadership Development

Career Growth Opportunities

Ready to Lead?

We’re not looking for someone to simply manage a shop.

We’re looking for a leader who can make it better.

Build the team.

Drive production.

Know the numbers.

Take care of the customer.

Own the results.

If you’re an experienced collision repair manager ready for your next opportunity, apply today to join Kaizen Collision Center in El Mirage, Arizona.

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Worksite address

el mirage, AZ, 85335, US

Who can apply

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