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Green Top Farms & Green Deliveries

General Manager - Enterprise Workplace Dining

new york, NY

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About this opportunity

Green Top Farms & Green Deliveries lists this General Manager - Enterprise Workplace Dining opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Job Details

Job Location: Brooklyn, NY 11206

Position Type: Full Time

Salary Range: $110,000.00 - $120,000.00 per year

Job Shift: Day

Job Category: Restaurant - Food Service

About Us

Green Top Farms is a New York-based food service company specializing in farm-fresh meals for enterprise workplace dining and corporate catering. We partner with leading companies to deliver elevated daily dining and hospitality experiences, using seasonal ingredients and thoughtful operations to create consistent, high-quality service at scale.

Our mission is to build a more sustainable and equitable food system, starting by reconnecting consumers and local farmers. We believe the results of strengthening that connection are better nutrition, tastier food, greater social justice, and reduced environmental impacts. Our menus reflect this attention to bringing nutritious, delicious food to those who need it most.

Position Overview

The General Manager is responsible for overall account leadership, client satisfaction, and financial performance for a high-volume enterprise dining program serving approximately 1,500 daily guests across multiple service areas, including a retail café, coffee bar, and catering program.

This role oversees all aspects of the operation, including culinary, front‑of‑house, logistics, and account management, ensuring a seamless and consistent workplace dining experience.

We are looking for a leader who is:

A strong operator with a systems mindset

Highly effective at leading teams and developing managers

Comfortable owning client relationships and high‑visibility communication

Focused on performance, accountability, and continuous improvement

The ideal candidate brings a balance of hospitality, operational discipline, and business acumen, with the ability to scale and stabilize a complex, high‑volume program.

Responsibilities

Account Leadership & Team Management (30%)

Lead and develop a cross‑functional team including Executive Chef, Catering Manager, and support teams

Establish clear ownership, accountability, and performance expectations across departments

Oversee hiring, onboarding, and ongoing team development

Foster a positive, high‑performance culture aligned with GTF values

Client Relationship & Program Oversight (25%)

Serve as the primary client contact and strategic partner

Lead regular client meetings, business reviews, and performance discussions

Proactively identify opportunities to improve the workplace dining experience

Ensure alignment between client expectations and operational execution

Financial Management & Business Performance (20%)

Own full P&L responsibility for the account, including revenue, labor, and cost of goods

Develop and manage budgets, forecasts, and financial targets

Monitor KPIs and drive performance improvements across all areas of the account

Ensure purchasing, labor, and expense systems and controls are in place and followed

Operational Excellence & Execution (15%)

Oversee daily operations across all service areas, ensuring consistency and quality

Partner with culinary team to ensure strong production planning and execution

Identify and address operational gaps, inefficiencies, and risks

Ensure compliance with food safety, workplace safety, and company standards

Growth, Collaboration & Continuous Improvement (10%)

Identify opportunities for program growth, enhancement, and innovation

Partner with sales and leadership on account expansion and new initiatives

Drive process improvements, standardization, and scalability across the account

Take on additional responsibilities as needed to support business priorities and ensure successful execution across the account

Qualifications

Required Qualifications

5–8+ years of experience in hospitality, workplace dining, food service, or multi‑unit operations

Proven experience managing large teams and complex operations

Strong financial acumen with experience owning or influencing P&L performance

Experience in high‑volume environments with multiple service streams (café, catering, etc.)

Excellent leadership, communication, and organizational skills

Ability to manage multiple priorities in a fast‑paced, dynamic environment

Ability to balance hands‑on execution with strategic oversight

A commitment to personal accountability and continuous learning

Preferred Qualifications

Experience in enterprise workplace dining or corporate food service

Experience managing large‑scale accounts (1,000+ daily guests)

Familiarity with CRM, reporting, and operational systems

Experience working with high‑visibility clients and stakeholders

Experience with project management software (Asana preferred)

Key Competencies

Leadership and team development

Operational excellence

Financial accountability

Client relationship management

Strategic thinking and execution

Role Details

Title: General Manager

Location: Onsite (NYC)

Schedule: Primarily Monday–Friday; occasional evenings and weekends as needed

Reports to: Business Development Director

Compensation: $110,000–$120,000 base + bonus potential

Benefits

Medical insurance

Sick leave

Paid time off that increases with tenure

401(k)

Daily family meal

Potential for bonuses through our Green Shares employee bonus program

Eligibility and details subject to company policy

Equal Opportunity Employer

Green Top Farms is an equal opportunity employer and is committed to fostering a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, creed, gender, gender identity or expression, sexual orientation, national origin, age, disability, marital status, citizenship status, veteran status, or any other characteristic protected by federal, state, or local law, including the New York State Human Rights Law.

We are committed to providing reasonable accommodations for qualified individuals with disabilities and for religious observances, in accordance with applicable laws.

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Worksite address

new york, NY, 10261, US

Who can apply

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