About this opportunity
Kids for the Future lists this General Manager, Fulfillment opportunity in hazelwood, Missouri. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Category Warehouse Management
Employee Type FT Exempt
Manage Others Yes
DescriptionCollectivus Holdings is a dynamic business group encompassing many of the most prestigious brands in the Collecting, Trading Card Game, and Hobby industries. With a century’s worth of collective experience in driving product and service innovation, high-end quality standards, and elevated customer experience, Collectivus brands are among the most recognized and loved throughout the world by the communities they serve.
Locations: Aarhus – Dallas – Delhi – Lisbon – Nashville – Seattle – Worldwide
Job Title: General Manager
Job Location: St. Louis, MO (On-site)
Reports To: VP, Operations
The General Manager, STL is responsible for leading day-to-day fulfillment operations within the St. Louis Collectivus facility. This role owns operational execution across all channels and business units served by the site, including eCommerce, distribution, retail replenishment, and direct-to-consumer, ensuring orders are processed accurately, efficiently, and on time.
The GM ensures the facility operates safely, profitably, and in alignment with enterprise fulfillment standards. This is a hands-on leadership role responsible for throughput, labor planning, backlog management, and service-level performance.
Responsibilities
1. Facility Operations
Lead all daily fulfillment activities, including receiving, picking, packing, shipping, and returns.
Ensure operational throughput meets or exceeds demand.
Manage backlog elimination and peak planning.
Drive service-level performance across omnichannel order streams.
Ensure accuracy and quality standards are consistently met.
2. Labor & Workforce Management
Own workforce planning and scheduling aligned to demand.
Manage labor productivity and cost-per-order metrics.
Partner with staffing agencies and internal HR as needed.
Build a performance-driven operational culture.
Maintain high standards of accountability and discipline.
3. Performance Management
Track and report facility-level KPIs, including:Order accuracy
On-time shipment
Units per labor hour
Cost per order
Safety metrics
Identify operational bottlenecks and implement corrective actions.
Lead continuous improvement initiatives within the site.
4. Process & Systems Alignment
Execute enterprise fulfillment standards and SOPs.
Partner with IT and Operations on WMS/ERP
Ensure accurate inventory controls and system integrity.
Support rollout of automation and process improvements.
5. Financial & Operational Discipline
Manage facility operating budget.
Drive cost control initiatives without compromising service.
Support capital planning and equipment needs.
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Worksite address
hazelwood, MO, 63042, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.