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Job description
Benefits
Bonus based on performance
Competitive salary
Opportunity for advancement
About Us
At Furry Land Mobile Pet Grooming, we're dedicated to delivering premium grooming services right to our clients' doorsteps. We prioritize the well-being of pets, ensuring every grooming session is a positive, stress‑free experience. Our mission is to make grooming convenient while maintaining the highest standards of care for our furry friends.
Role Overview
We're looking for a dynamic and experienced General Manager to oversee our mobile pet grooming operations. In this role, you will lead a team of passionate professionals, drive business growth, and ensure exceptional service delivery. Your leadership will help keep pets happy, healthy, and well‑groomed, embodying our commitment to excellence.
Team Leadership
Manage, mentor, and inspire a team of groomers, bathers, and administrative staff.
Foster a collaborative and positive work environment, encouraging professional development.
Set performance goals and provide regular feedback to team members.
Operational Excellence
Coordinate grooming appointments for efficient scheduling and timely service.
Oversee inventory management, including grooming supplies and equipment.
Maintain high standards of cleanliness and safety in our mobile grooming units.
Customer Experience
Interact with clients, addressing their needs, concerns, and feedback with empathy and professionalism.
Ensure exceptional customer service, building strong relationships with pet owners.
Handle client escalations effectively to maintain satisfaction.
Financial Management
Monitor financial performance, including revenue, expenses, and profitability.
Develop and execute strategies to optimize business growth and achieve financial targets.
Prepare budgets, track expenses, and manage pricing structures.
Marketing and Outreach
Collaborate with our marketing team to promote services and attract new clients.
Participate in community events, networking, and partnerships to enhance brand visibility.
Leverage social media and other channels to engage with pet owners.
Qualifications
Proven experience in pet industry management, grooming, or related roles.
Strong leadership skills with the ability to motivate and inspire a team.
Excellent organizational, communication, and problem‑solving abilities.
Passion for animals and a commitment to their well‑being.
Perks
Competitive salary based on experience.
Opportunities for growth within a thriving pet grooming business.
Work with a team of dedicated pet lovers who share your passion.
If you're a motivated and enthusiastic leader ready to make a difference in the pet grooming industry, we can't wait to meet you! Join us at Furry Land Mobile Pet Grooming and be part of a team that truly cares.
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Worksite address
medford, OR, 97504, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.