About this opportunity
Advance Auto Parts lists this General Manager II - Store 1653 Rochester, NY opportunity in rochester, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Job Description
What is a General Manager?
A General Manager must be committed to inspiring our team, helping our Customers succeed and growing our business with integrity. Professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge and has the ability to identify, troubleshoot and project assist for DIY. Responsible for developing and maintaining Professional Customer relationships and program growth. Is accountable for achieving financial metrics and maintaining service and appearance standards. The average schedule is 5-6 days a week, 11 hour shifts, including rotating nights and weekends, with an hour for lunch. Additional hours may be required based on staffing, store conditions, sales to target, and other business demands. General Managers are required to work a schedule based on the needs of the business.
Achieve overall store sales goals and service objectives
Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
Selection, hiring, development, performance mgmt., Coach all Team Members to deliver on Customer expectations (DIY and Professional)
Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., Ability to lead change management
Embrace diversity and foster a respectful environment for both Customers and Team Members
Provide DIY service including battery installation, testing, wiper install, etc.
Ability to locate and stock parts
Ability to execute and train project and product quality recommendations
Advanced parts lookup and sourcing
Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services
Ability to execute and train inventory systems and store equipment
Ability to execute and train POS and Parts lookup systems
Ability to recruit, select, hire and develop quality Team Members
Ability to build and grow relationships with Professional Customers
Essential Job Skills Necessary for Success as a General Manager
~ Working knowledge of automotive systems preferred
~ Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management
~ Use Microsoft software effectively (Word, Excel required; Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
~ Hold others accountable, inspect work quality and give feedback in a way that is inspiring
~ Ability to work an assortment of days, evenings and weekends as needed
~ Prior Experience that Sets a General Manager up for Success
~2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment
~ Successful experience managing profitability; proven financial and business acumen
High school diploma or general education degree (GED), Bachelor’s degree in business or a related area preferred.
Certificates, Licenses, Registrations
The employee is also occasionally exposed to moving mechanical parts; toxic or caustic chemicals; risk of electrical shock; Position is eligible for sales commission based on individual or store performance.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.
The rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable).
Benefits:
Advance Auto Parts offers a comprehensive health and wellness benefits program to improve the way of life for our Team Members and those who mean the most to them: their families. Advance Auto Parts-Home
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.