General Manager

Job description

9944 East Washington St Indianapolis, IN 46229

Pay Range

$18.00/hour

General Manager

Job Summary

Our General Managers must be able to manage people and ensure accountability. To be successful in this role, an individual should possess strong leadership skills, drive productivity, manage daily operations and ensure profitability for their store location.

About Laundry Capital

Laundry Capital was founded in 1996 in New York. Operating over 70 laundromats in eight states, Laundry Capital operates two brands: Clean Rite Centers and Laundromax.

Laundry Capital pioneered the Laundromat "super store" concept by building large, bright, free standing stores, equipped with over 120 washers and dryers, ample folding tables, free parking, knowledgeable and qualified staff, and more.

Laundry Capital is recognized by the retail sales industry as the "gold standard" for laundromat retail in the United States.

What We Offer

Benefits for full-time employees

Bonus Program

Company Uniforms Provide

Competitive Wage

Employee Discount Program

Flexible schedules for full-time and part-time employment

Fun, Energetic Work Environment

Holiday Pay

Promotions

Referral Program

Retention Program

Essential Job Functions

Responsible for driving high levels of customer satisfaction, retention and growth

Participate in the screening and selection process for staffing needs of store location

Ensure training procedures and evaluations are adhered to, while identifying and developing top talent

Foster a safe, positive and fair work environment by driving accountability to ensure that company policies and procedures are followed without exception

Develop employee schedules while adhering to budgeted payroll hours

Responsible for ensuring payroll is accurate and timely

Ensure all tools and logs are being used to maintain high levels of operational equipment used by the customers

Maintain a continual focus on store cleanliness and the availability and functionality of ancillary items such as laundry carts, folding tables and televisions

Enforce safe practices to prevent accidents and injuries inside and outside of the store

Ability to manage emergency situations such as fires, floods, severe weather

Ensure security alarms and surveillance equipment are operational

Ensure adequate levels of inventory are in stock are maintained; accurately conducting inventory counts; ensure a good visual presentation of products is always maintained.

Responsible for ensuring all logs are being used to report equipment and building maintenance issues

Conduct frequent audits of preventative maintenance tasks; such as lint screen cleanings

Immediately escalating hot water, heating, air conditioning and other equipment problems; and the ability to troubleshooting equipment problems and performing minor repairs

Training employees in processing retail sales and upselling customers

Continual focus on keeping associated costs low (proper selection of washers/dryers, detergent use, card use)

Accurate and honest reporting of all information; immediately notifying District Manager of any discrepancies

Quickly responding to VTM and bill changer problems, even when off duty

Participation in and execution of promotional programs; ensure that procedures in collecting coupons, forms or other information are followed and promotional logs are used accurately

Responsible for ensuring accurate and timely retail sales and other information is submitted on a weekly basis

Execution of initiatives to improve the store financial performance; suggesting ways to improve sales or reduce costs.

Job Requirements

Must have 3 or more years of experience in retail sales

Must have at least 2 years of experience leading a team

Must be willing to submit to drug and alcohol screenings when requested

Must be able to stand for up to 8+ hours at a time for a shift

Must be able to lift 35 pounds

Must be able to communicate with all customers and associates in a professional manner

Ability to resolve customer issues/complaints in a fashionable and timely manner

Ability to train all store associates in their assigned tasks

Ability to work a flexible schedule

Our managers typically are scheduled 4 weekdays and 1 weekend day (45 hours a week) each week as a baseline. Typically working Monday, Tuesday, Thursday, Friday & Saturdays. Our managers on occasion may need to cover a different shift (including overnight hours) if the business dictates.

Our managers make up a large part of our direct customer facing service providers, this would include assisting customers with everyday needs in a laundromat setting, completing customer wash, dry & fold drop off orders as well as keeping the store clean and presentable.

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Worksite address

indianapolis, IN, 46262, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.