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Goodwin Recruiting

General Manager / Innkeeper

wrentham, MA

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Job description

General Manager and Innkeeper

This is a unique opportunity to lead the revitalization of a historic bed-and-breakfast and event venue in a vibrant New England town. Join an established hospitality business and take a hands-on leadership role to grow lodging and event operations, shape the guest experience, and establish the property as a premier regional destination.

Benefits & Compensation

Competitive compensation reflective of experience

Opportunity to lead business expansion and redesign operational strategies

Collaborative work environment with community engagement

Flexible schedule including weekends, holidays, and event coverage

Includes housing and health stipend

Requirements & Qualifications

Minimum 5 years in senior hospitality leadership, including lodging and event venue management

Proven success in business growth and repositioning initiatives

Strong financial acumen with experience in budgeting, cost control, and P&L management

Excellent communication, interpersonal, and conflict-resolution skills

Proficiency with hospitality software such as PMS, POS, and event management tools

Ability to effectively market through social media, SEO, online advertising, and email campaigns

Bachelor's degree in Hospitality Management or related field preferred

Passion for historic properties and community involvement

Physical ability to stand or walk for long periods and lift up to 25 lbs.

Day-to-Day Responsibilities

Provide strategic leadership and hands-on management across lodging, events, food and beverage, guest services, and sales

Develop and execute marketing strategies to attract new guests and increase event bookings, including weddings and community gatherings

Manage daily operations, including guest room cleaning, grounds maintenance, and preservation of the inn's historical integrity

Create seasonal, locally sourced menus and customize celebrations to guest preferences

Coordinate events by scheduling tours, securing contracts, and working closely with planners, caterers, and staff

Recruit, train, and manage staff, fostering a guest-focused and collaborative culture with full hiring and firing authority

Maintain compliance with safety, licensing, and regulatory standards

Oversee financial reporting, budgeting, supplier relations, and accounts management using QuickBooks

Drive online reputation management and enhance guest loyalty through personalized service and active social media presence

This role blends operational leadership with entrepreneurial vision, offering the chance to shape a beloved historic property’s future while delivering exceptional hospitality experiences.

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Worksite address

wrentham, MA, 02093, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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