About this opportunity
DeKalb Health lists this General Manager opportunity in islamorada, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Location 80461 Overseas Hwy,Islamorada, FL, 33036,United States
Job Category General Manager, Marina
Employee Type Full Time
Contact information
Phone
Description
Safe Harbor Marinas, LLC (SHM) is the largest owner and operator of marinas in the world. As a fast-growing company, SHM cultivates a team dynamic of passionate individuals led by the sharpest minds in the industry in order to serve the vibrant boating community that encompasses the SHM network. SHM Teammates are committed to thinking critically, providing outstanding service and building relationships with all whom we serve. SHM offers professional education and training opportunities and the chance to work with – and learn from – highly experienced professionals in the Marine industry. In addition, SHM offers eligible employees benefits such as:
Full Benefits Package Including 401(k) Plan
Orthodontic Coverage
Paid Time Off
Paid Holidays
Fertility Assistance
Paid Uniforms
Boating Discounts
The General Manager is responsible for all aspects of boatyard and marina management, including dock maintenance, boat slips, equipment, leases, rentals, and property to facilitate the fulfillment of financial goals and company initiatives. The General Manager is responsible for cultivating a team environment that provides exceptional customer service to members while directing the management team and ensuring all staff members perform at a consistently high level.
Essential Duties and Responsibilities
Lead day-to-day operations and management of the business
Demonstrate excellent customer service to Members and teammates alike
Supervise and train all marina teammates including coordinating training, mentoring and all onboarding activities
Manage maintenance work done throughout the facility to ensure safe and acceptable property and equipment, as well as esthetics appearance
Coordinates with Marketing team to manage slip and service sales in accordance with brand standards
Manage Member and guest relations effectively and handle escalated issues while working to meet goals associated with Net Promoter Score
Oversee the performance of maintenance on buildings, facilities, docks, lifts, equipment, member areas and grounds.
Sustain and optimize profitability, performance and guest satisfaction
Establish and budget, proactively manage variances and work to create new profit centers
Supervise inventory control for parts and ship stores as required
Maintain positive relationships with tenants, contractors, and local authorities
Comply with all safety procedures OSHA, EPA, DEEP and Department of Labor rules and regulations
Support the management and execution of capital expenditure projects as needed
Work with HR team to hire, train and retain teammates according to established policies and procedures
Support corporate team in the onboarding process of new SHM marinas as needed
Other duties as assigned by Manager
Safety and Environmental Responsibilities
Follow SHM Safety and Environmental rules and complete required related training.
Wear proper personal protective equipment as required for the task or work area.
Report all accidents, injuries, spills and near misses immediately.
Technical and Physical Requirements
High school diploma or equivalent required
Associate or Bachelor’s Degree preferred
5 years’ relevant experience preferred including at least 2 years of experience in supervisory role
Proficient in Microsoft Office including Excel, Teams and Outlook
CMM certification preferred
Experience with budgets, salary administration, accounts payable, accounts receivable and slip leasing preferred
Ability to sit or stand for long periods of time
Ability to lift 25 pounds
Any skills considered standard that a General Manager should possess
Minimum Soft Skills Qualifications
Eagerness to engage in a growing, fast paced, and industry-leading company
Consistently treats others with dignity and respect
Genuinely serves others with humility and a positive attitude
Frequently demonstrates a bias toward action
Always communicates effectively and courteously to establish strong networks internally and externally to ensure that decisions are thoughtful of all stakeholders
Follows policies and procedures while seeking out new and better ways of accomplishing duties
Shows resolve and overcomes difficulties in a positive and productive manner
Provides responsive service to our teammates and members
Continuously puts forth the extra effort to accomplish duties
Develop sound conclusions and makes decisions based on analysis of data and understanding of the business
Works to build high performing teams while taking an interest in teammates’ professional development
Organize, plan and manage teammates and processes efficiently
Unfailing commitment to continuous learning and growth
Acts with integrity and is open to feedback from all teammates
Willingly coaches teammates through change and leads all situations with positivity
The Company
Safe Harbor Marinas provides equal employment opportunities (EEO) to all employees and applications for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Safe Harbor complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Additional disclosures available at . #marinacareers
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Worksite address
islamorada, FL, 33036, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.