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Thousand Hills Hospitality LLC

General Manager

kirksville, MO

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Job description

Your Next Adventure Starts Here

Surrounded by the natural beauty of Thousand Hills State Park, this is a rare opportunity to build memorable guest experiences in one of Missouri’s most scenic destinations. From breathtaking lake views and wooded trails to boating, fishing, camping, and abundant wildlife, every day feels like a getaway. More than a job, this is your chance to lead a thriving hospitality operation, inspire a dedicated team, and create unforgettable experiences for guests who come to relax, reconnect, and explore.

We are seeking a results-driven General Manager to lead a high-volume hospitality operation that combines retail, food & beverage, guest services, lodging, and recreation. This role is ideal for a hands-on leader with a strong background in sales growth, team development, operational excellence, and guest experience.

The General Manager oversees all aspects of the operation, including financial performance, revenue generation, team leadership, safety, and guest satisfaction. Success in this role requires a strong business mindset, the ability to lead in a fast-paced environment, and a passion for delivering exceptional service.

This role includes competitive benefits and a potential performance-based bonus. In addition, temporary housing/relocation assistance is available.

Responsibilities

Drive sales, profitability, and operational performance across retail, food & beverage, lodging, and guest services

Lead, coach, and develop department managers and frontline teams to achieve operational and financial goals

Identify opportunities to improve revenue, guest experience, efficiency, and overall business performance

Partner with senior leadership to execute company initiatives, marketing strategies, and operational objectives

Oversee budgeting, forecasting, reporting, cash handling, and financial accountability

Ensure exceptional guest service standards and a strong customer-focused culture

Maintain compliance with company policies, safety standards, environmental practices, and regulatory requirements

Support recruiting, hiring, employee engagement, housing oversight, and team development initiatives

Serve as the primary liaison between company leadership and park stakeholders/community partners

Requirements

5–7 years of progressive hospitality management experience, with emphasis in retail and/or food & beverage operations

Proven hospitality leadership experience with strong retail and/or food & beverage operations knowledge

Demonstrated success driving sales growth, managing budgets, and improving profitability

Strong leadership presence with the ability to motivate, coach, and hold teams accountable

Excellent communication, problem-solving, and decision-making skills

Comfortable working in a fast-paced, hands-on environment

Experience with POS systems, reporting, and Microsoft Office

Passion for hospitality, guest experience, and team culture

Bachelor’s degree in Hospitality Management, Business Administration, or related field preferred

This is an active, hands-on role requiring extended periods of standing in a fast-paced environment, with frequent bending, lifting, twisting, and carrying up to 25 lbs consistently and 50 lbs occasionally.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status and all other status protected by law.

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Worksite address

kirksville, MO, 63501, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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