About this opportunity
Culligan By WaterCo lists this General Manager opportunity in lacey, Washington. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Culligan is seeking an experienced General Manager to oversee our business operations at the store branches. The General Manager will be responsible for leading and managing daily operations to achieve business goals and maximize profitability. As General Manager, your duties also include guiding staff in your branch, setting performance objectives, evaluating, and optimizing operational performance, ensuring regulatory and company standards are upheld, and preparing operations and financial reports.
To be successful as a General Manager, you should be able to lead and manage people, ensure operations run smoothly, and achieve revenue targets. Ultimately, a top-notch General Manager should be able to demonstrate excellent problem-solving and decision-making skills.
Specific Job Function
Oversee production and operations at the bottling water plant and satellite branches, with specific attention to service-related activities such as HVAC, Plumbing, and maintenance
Drive business growth and profitability through efficient management of service operations
Safeguard branch assets and manage profit and loss activities, with a focus on service-related revenue streams
Monitor and control overtime and temporary labor usage, particularly in service departments
Ensure staff delivers exceptional customer service in service-related interactions and evaluate staff performance in this area
Motivate and recognize branch personnel contributions to foster a team culture, emphasizing the importance of service excellence
Conduct financial analysis and implement corrective actions as needed, with particular attention to service-related revenue and expenses
Manage delivery and service call routing efficiently, optimizing schedules to maximize productivity and customer satisfaction
Achieve sales targets for service contracts and related offerings, and prepare forecasts and budgets accordingly
Supervise branch payables, inventory, and receivables, with a focus on service-related materials and supplies
Stay informed about local market competition, particularly in the service sector, and adjust strategies accordingly
Recruit, select, and develop branch employees, with an emphasis on technical skills and service expertise
Enforce company policies and safety guidelines, with particular attention to service-related safety protocols
Provide training and coaching to employees, with a focus on technical skills and service excellence
Support production supervisor and assist in administrative tasks, particularly those related to service operations
Handle paperwork related to insurance reporting, with a focus on service-related incidents and claims
Wear designated company uniform as required, particularly in service-related roles
Optimize branch efficiency through automation and consolidation of duties, particularly in service-related processes
Qualifications
Four-year degree in Sales, Marketing, Management, or a related field is preferred.
Direct responsibility for P&L performance, including revenue, costs, and margins.
Proven ability to lead, coach, and develop high-performing teams.
5 years of Basic Plumbing, Operations, Management, and Marketing is a plus.
Excellent verbal and written communication skills, with the ability to convey information clearly and effectively
Ability to work with all levels of management.
Ability to generate sales growth. Strong sales generation ability and financial performance.
Ability to manage multiple projects and priorities; strong decision-making and problem-solving abilities
Strong analytical and strategic thinking skills.
Proficient in Microsoft Office.
Competencies
To perform the job successfully, an individual should demonstrate the following competencies in this position:
Resourcefulness Customer Focus Team Player
Passion Integrity Organizational/Planning
Communication Analytical Judgement/Decision Making Detail Oriented
Target Salary Range: $95,000 – $130,000 salary a year with the opportunity for eligible employees to earn additional compensation pursuant to the Company’s bonus plan. Exact pay will be based on factors including, but not limited to relevant education, qualifications, certifications, experience, level, geographic location, and business and organizational needs.
Full-time positions are eligible for competitive benefits, including
paid time off
health
dental
vision
life
disability benefits
401(k)
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Worksite address
lacey, WA, 98509, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.