About this opportunity
MTM, Inc lists this General Manager opportunity in livermore, California. Review the employer’s description below for duties, qualifications and application requirements.
Job description
What will your job look like?
The General Manager works in collaboration with operations, corporate support departments, and transportation providers to ensure the most appropriate and cost-effective delivery of transportation services. Will act as the internal liaison between departments and clients to ensure that the location is fully compliant with all contractual requirements. This position is dependent on the award of contract. Location: Livermore, CA Service: The Central Contra Costa Transit Authority
What you’ll do:
Contract oversight and facilitation of client needs with anticipation of growth
Identify potential risk and develop resolution processes
Continually analyze program needs and productivity and adjust staffing and resources to ensure cost effectiveness
Development of or oversight of documentation or work plans as required or needed
Employee training and development
Thorough understanding of the contract, MTM Transit policies and employee handbook guidelines
Develop a working relationship with client to ensure exceptional customer service needs and problem resolution processes are in place
Act as a liaison between MTM Transit and client to address any concerns or issues that may arise and do so in a timely manner
Act in a consultative manner, developing and presenting annual plan reviews
Provide education and information to client regarding MTM Transit procedures, services available, and changes within the Para-Transit industry
Maintain a “Safety First” attitude with client and personnel
Good understanding or local climate needs and issues pertaining to the passenger transportation industry
Thorough understanding of ridership policies to ensure smooth transportation services
Capability of addressing any questions / concerns regarding site transit program
Maintain all employee and vehicle files in accordance with FTA and DOT guidelines
Develop and maintain thorough knowledge of MTM Transit departments and compliance programs within each
Monitor performance of direct reports and provide coaching and guidance
Oversight of Federally mandated Drug and Alcohol program
Perform additional duties as assigned or required
What you’ll need:
Experience, Education & Certifications:
High school diploma or G.E.D.
At least 5-7 years of experience managing or providing key leadership support for a medium sized, profitable operations team in a multimillion contract ($3-5 million) environment
Experience managing a site of 50+ employees
Previous management experience in the Para-Transit or livery industries, preferred
Prior contract and or project management experience preferred
Experience monitoring the delivery of contractual services
CDL Class B with Passenger Endorsements preferred
Skills:
Must possess excellent interpersonal skills and ability to work with a variety of people and job positions
Ability to acquire in-depth knowledge of MTM Transit operations, company policies and guidelines
Ability to acquire in-depth knowledge of computerized transit routing systems
Data analysis
Exceptional interpretation and problem solving skills:
Ability to schedule, organize and prioritize multiple tasks
Understanding of budget and cost analysis
Moderate to advanced computer skills
Ability working with data reporting and analytics
Knowledge of ADA, DOT, FTA regulations
Ability to establish key processes and procedures
Ability to maintain high level of confidentiality
What’s in it for you:
Health and Life Insurance Plans
Dental and Vision Plans
401(k) with a company match
Paid Time Off and Holiday Pay
Maternity/Paternity Leave
Casual Dress Environment
Tuition Reimbursement
MTM Perks Discount Program
Leadership Mentoring Opportunities
Salary Min: $99,760/ annually Salary Max: $135,000/ annually
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors.
Equal Opportunity Employer: MTM is an equal opportunity employer.
MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law.
If you are in need of accommodations, please contact MTM’s People & Culture.
About Us
As communities are challenged with increasing access while containing costs, MTM Transit strives to achieve these goals while focusing on what matters most: the passenger. Helping the disabled, elderly, and other transportation disadvantaged populations with their transit needs is the core of our operations. In 2009, MTM Health’s leadership team created MTM Transit to offer an unparalleled hands‑on management approach for transportation needs. MTM Transit offers viable solutions that help public transit agencies connect the pieces of a community’s transportation options in an effort to increase fixed route utilization, reduce costs, and remove community barriers. We remain committed to providing quality transit services to individuals who, without reliable transportation, may be unable to take advantage of employment opportunities, get to the doctor, and access other community resources. Over the past 16 years, MTM Transit has grown responsibly by focusing on the passenger experience and providing unparalleled hands‑on management.
Your Potential. Our Mission. At MTM Transit, you’re not just part of a team—you’re at the heart of a movement to remove community barriers nationwide. We’re all about breaking the mold with bold ideas, open conversations, and a relentless focus on what matters most: you. Here, collaboration sparks breakthroughs, learning fuels growth, and every voice shapes our future. Together, we thrive, push our limits, and work as team to help you reach your full potential.
Benefits without Barriers
To show appreciation for our staff’s hard work and dedication, MTM offers more than just a paycheck. Our Total Rewards program is all encompassing, offering a wide variety of enticing benefits to ensure our employees and their families are rewarded.
Limitless Growth Opportunities
At MTM, your growth powers our movement. Our career development programs are designed to ignite your potential, sharpen your skills, and propel you toward a future where you don’t just succeed—you redefine what’s possible. Transit Trailblazer Maintenance Tech. Apprenticeships Art of Client Communication Cornerstone Program Bench Program Tech Bench Program Continuous Ed Reimbursement Safely Connecting Communities At MTM Transit, every trip reflects our promise: safe, reliable, and exceptional service that drives independence and access.
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Worksite address
livermore, CA, 94551, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.