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Speedwash USA

General Manager

louisville, KY

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Job description

We're Hiring a General Manager!

Location: 9506 Taylorsville Rd. Louisville, KY 40299

Type: Full-Time

Pay: $60,000.00 - $126,000.00 annually

Reports To: District Manager

We’re looking for a General Manager / Site Manager to lead a high-volume Express Car Wash and manage a team of 10–15 employees. This full-time management role is ideal for a hands‑on leader with experience as a Store Manager, Retail Manager, Restaurant Manager, Operations Manager, Service Manager, or Customer Service Manager. Responsibilities include daily operations, team leadership, employee training, coaching, scheduling, labor management, safety compliance, customer service, membership sales, guest experience, and overall site performance. Ideal candidates have experience in retail, restaurant, hospitality, automotive, service, or operations management and enjoy leading people in a fast‑paced, high‑volume environment. If you’re a motivated leader who loves developing employees, driving results, and running a tight operation,

Training & Certification (3–6 months)

You’ll complete hands‑on training across operations, team leadership, customer recovery, and preventative maintenance. Certification is based on performance in key KPIs, operational standards, and leadership readiness. Raise eligibility begins after certification.

What You’ll Do

Lead with Purpose — Manage daily operations with a clear focus on excellence, accountability, and team development

Coach & Grow Your Team — Hire and develop team members through hands‑on training, regular feedback, and growth opportunities

Own Peak‑Hour Execution — Monitor traffic flow and weather conditions to optimize staffing needs and to keep tunnel moving and guests satisfied.

Protect & Maintain Our Facility- keep our site clean, safe, and operating at peak performance through preventive maintenance and attention to detail

Drive Performance — Monitor KPIs, manage labor costs, maintain capture rates and execute business strategies that hit goals and maximize results (You’ll use checklists, audits, and KPI Dashboards weekly)

Grow Memberships — Coach a small team to deliver a great pitch, improve conversion, and maintain strong service standards without sacrificing speed

Own the Admin — Handle scheduling, payroll, hiring, and team documentation with accuracy and professionalism

Champion Safety & Compliance — Ensure procedures and policies are followed, keeping both team and guests safe

Be the Culture — Lead by example, live the SpeedWash Car Wash values, and build a positive, high-energy environment where your team thrives

Your KPIs

Membership capture rate

Total car count

Net membership growth

Maintain labor % and reduce turnover

Uptime / down-equipment response time

Customer Satisfaction (Google Reviews)

Site cleanliness & inspection audit scores

What You’ll Need

At least 5+ years of management experience (Required)

Flexibility to work various shifts, including weekends. (Required)

Point of Sale Knowledge

Multi‑unit exposure or high‑volume service environment. (Preferred)

Preventative maintenance mindset. (Preferred)

Possess a valid driver's license. (Required)

Who You Are

Accountable – You take ownership of both successes and setbacks and always follow through on commitments

Integrity‑Driven – You do the right thing, even when no one’s watching, especially when it comes to safety and compliance

Results‑Oriented – You think critically, troubleshoot quickly, and solve problems efficiently

Calm Under Pressure – You remain steady and composed during breakdowns or emergencies

Hands‑On Leader – You motivate, coach, and train your team while working alongside them when needed

Detail‑Oriented – You notice the small things that prevent big problems

Patient & Practical – You explain processes and expectations clearly without frustration

Adaptable – You adjust when priorities or plans shift

Lead by Example – Show up prepared, dependable, and ready to set the tone for your team

Foster a Positive Culture – Build trust, accountability, and fun into everyday work

This role is NOT for you if you

Prefer a desk‑only management job

Don’t want to work weekends in a rotating schedule

Avoid coaching and having hard conversations

What's in it for you?

The position pays $60,000.00 - $126,000.00 annually.

Bi‑Weekly Pay - get rewarded for your hard work fast

Monthly Bonuses - get rewarded for leading by example, driving results, and consistently exceeding site KPIs

Access to MEC healthcare coverage - plus dental and vision plan options

Paid Time Off - we believe rest fuels greatness

Regular Performance Reviews - clear feedback, real growth, and open conversations

Employee Car Washes - keep your ride looking as fresh as your future

Regular Team Building Events - we work hard and celebrate harder, culture comes first.

Free Uniforms - we cover the gear so you can focus on getting the job done and looking good doing it!

Why SpeedWash

At SpeedWash Car Wash, our mission goes beyond washing cars — we’re creating a workplace where people feel valued, supported, and developed. As Site Manager, you’ll guide a team that works hard, has fun, and lifts each other up. If you love leading people and shaping positive culture, we’d love to have you on our team!

Lead the Way. Manage the Day.

#J-18808-Ljbffr

Worksite address

louisville, KY, 40201, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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