General Manager

Job description

General Manager (GM)

Location: Louisville, CO

About LaMar’s Donuts and Coffee

LaMar’s Donuts and Coffee is a fast‑luxe hospitality brand built on heritage craftsmanship and modern execution. We produce made‑from‑scratch gourmet artisan donuts, handcrafted espresso beverages, and premium coffee and tea programs across all dayparts. We combine culinary excellence, disciplined systems, and elite leadership standards. As we scale across Colorado and nationally, we are seeking high‑performance leaders who lead from the front.

Position Summary

The General Manager (GM) is the senior on‑site executive leader responsible for total store performance, financial results, team culture, brand execution, and strict adherence to company SOPs and KPIs.

This high‑accountability, high‑performance leadership role requires the following:

Open availability (including overnight/graveyard shifts)

Early morning production leadership (3:00 AM‑5:00 AM start times)

Weekends (Saturday and Sunday), holidays, and extended hours (55–60+ hours/week as needed)

Compensation (Colorado Pay Transparency)

Base Salary: $60,000 to $105,000 annually (depending on experience and performance history)

+5% salary for employees who speak English and at least one additional language (besides Spanish) and are approved by management as actively using bilingual skills in the workplace; applies to all hours worked (not just service time)

+10% salary for employees who speak English and Spanish; approved by management as actively using bilingual skills; applies to all hours worked

Benefits

Health, dental, vision, life and supplemental insurance (if applicable)

Paid Time Off (PTO) and sick leave

Leadership development and advancement pathway and unlimited opportunity

Core Responsibilities

Operational Excellence and Compliance

Enforce all LaMar’s Standard Operating Procedures (SOPs) without deviation

Ensure compliance with: Colorado Department of Public Health and Environment (CDPHE)

OSHA workplace safety standards

Colorado Wage and Hour laws

Maintain required certifications (ServSafe Manager, Food Handlers Card)

Oversee: Made from scratch production

Espresso calibration and beverage quality

Inventory, ordering, and par levels

Waste control systems

Opening/closing execution

Conduct audits and implement corrective actions

Financial and KPI Accountability

Sales growth (daily, weekly, monthly)

Labor cost % and scheduling efficiency

Food and beverage cost controls

Prime cost (COGS + labor)

EBITDA contribution

Guest satisfaction and mystery shop scores

Health inspection performance

Employee retention

Must Be Able To

Interpret P&Ls

Manage budgets and forecasting

Drive revenue and profitability initiatives

Leadership and Culture

Hire, train, and develop high‑performing teams

Lead Assistant Managers, Shift Leaders, Bakers, and Baristas

Maintain a culture of urgency, accountability, and respect

Execute progressive discipline and documentation

Ensure compliance with the Colorado Equal Pay Act and employment laws

Build a bench of promotable leaders

Scheduling and Availability Requirements

Open availability required

Must work overnight/graveyard shifts

Early mornings (3:00 AM‑5:00 AM starts)

Weekends and holidays

Extended hours required during peak periods

Must be physically present and leading in store operations

Physical and Work Environment Requirements

Stand/walk 8–12+ hours per shift

Lift 50+ lbs regularly

Work in high‑temperature kitchen environments

Safely operate commercial kitchen equipment

Handle high volume, high‑stress operations with composure

Conduct and Professional Standards

Demonstrate integrity, accountability, and strong moral character

Maintain a zero tolerance policy for harassment or discrimination

Uphold confidentiality of company and employee information

Maintain clean, professional appearance aligned with brand standards

Represent LaMar’s positively in the community

Qualifications

Required

5+ years restaurant or hospitality management experience

2+ years as a General Manager in a high‑volume concept

Strong P&L and financial management experience

Experience managing or scaling from less than $1 M in some locations toward $2 M+ annual revenue locations

ServSafe Manager Certification (or ability to obtain quickly)

Food Handlers Card (required)

Experience with POS, inventory, and labor scheduling systems

High School Diploma or GED

Preferred

Coffee, bakery, fast casual, or artisan production experience

Multi‑unit leadership exposure

Proven track record of turning around or scaling store performance

FLSA Classification (Colorado Compliance)

Fair Labor Standards Act (FLSA)

Colorado Overtime and Minimum Pay Standards (COMPS Order)

The Role Meets Exemption Criteria Including

Managing a recognized department/business unit

Directing at least two full‑time employees

Authority or influence over hiring/firing decisions

Exercising independent judgment and discretion

Ideal Candidate Profile

Has a relentless work ethic

Takes full ownership of results

Thrives in early morning and production‑driven environments

Leads from the front, not from the office

Holds themselves and their team to elite standards

Treats the store like their own business

Protects the brand at all costs

Equal Opportunity and Pay Equity Statement

Colorado Equal Pay for Equal Work Act

Colorado Anti‑Discrimination Act (CADA)

LaMar’s Donuts and Coffee is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other protected status.

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Worksite address

louisville, CO, 80028, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.