This job is closed
Applications are no longer available for this announcement. Explore current related opportunities below.
Job description
General Manager Role Description
Our General Managers lead through Captain Jay's Six Pillars of Operational Excellence:
Service - Creating memorable guest experiences through genuine hospitality and responsiveness.
Quality - Delivering fresh, consistent food prepared to Captain Jay's standards every time.
Speed with a Sense of Urgency & Purpose - Leading efficient operations while never sacrificing quality or guest experience.
Teamwork & Culture - Building an environment where people support one another, communicate effectively, and enjoy coming to work.
Accountability & Ownership - Taking responsibility for results, following through on commitments, coaching others, and solving problems proactively.
Cleanliness & Food Safety - Maintaining a clean, safe restaurant, exceeding health department requirements/standards at all times.
How You’ll Be Measured
Hiring, training, coaching, and developing team members and future leaders.
Creating schedules that balance excellent guest service with labor budgets.
Driving sales while managing labor, food cost, and profitability.
Maintaining outstanding operational standards throughout the restaurant.
Ensuring exceptional customer service and product quality.
Leading daily operations with consistency, urgency, and professionalism.
Conducting performance coaching and holding team members accountable by fostering ownership instead of only compliance.
Developing Shift Managers and building leadership bench strength.
Fostering an environment where Operational Excellence is the standard.
What Makes a Great Captain Jay's Leader
Ownership and initiative.
Strong follow-through and execution.
Excellent communication skills.
Operational discipline.
Time and priority management.
Consistency and reliability.
A passion for coaching and developing others.
The ability to make sound decisions under pressure.
A positive attitude and growth mindset.
The ability to lead from the front—not from the office.
Qualifications
Food management experience (Strongly Preferred).
Customer service experience.
Ability to lead in a team environment.
Strong communication, leadership, and organizational skills.
Passionate, positive attitude.
High school education or equivalent experience (Preferred).
Valid Driver's License (Required).
Compensation
Salary: $50,000-60,000 annually
Monthly bonus opportunities based on performance.
Benefits
Blue Cross Blue Shield health, dental, vision, and life insurance
Paid training
Paid time off
Employee discount.
Flexible schedule.
Competitive salary.
Monthly bonuses.
Allowance and reimbursement of costs.
Career advancement into higher leadership positions with increased compensation.
Physical Setting
Fast casual food service.
One location.
Our Mission
Captain Jay's Fish & Chicken is dedicated to bringing local neighborhoods the freshest fish and chicken in the market. With our signature "You Buy, We Fry" concept, we provide customers with fresh seafood, poultry, produce, and grocery items while offering the convenience of preparing their fresh selections to order.
Our mission is to provide outstanding quality, exceptional service, and a convenient shopping experience that makes life easier for the communities we serve.
Job Types
Full-time
Schedule
8 hour shift
Monday through Friday
Weekend availability
Education
High school diploma or equivalent (Preferred)
Experience
Food Management: 2 years
Food Service: 1 year
License/Certification
Valid Driver's License (Required)
Work Location
In person
#J-18808-Ljbffr
Worksite address
detroit, MI, 48228, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.