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Job description
Overview
Join the team behind one of the most celebrated brunch and comfort food destinations in the region! At Milk & Honey by Thompson Hospitality , we believe every guest deserves warm Southern hospitality, unforgettable flavors, and an experience that keeps them coming back. We're looking for a passionate, people-first General Manager who is ready to lead with energy, inspire high-performing teams, and create a culture where both employees and guests thrive.
As General Manager, you'll oversee every aspect of restaurant operations—from the dining room to the kitchen—ensuring exceptional service, outstanding food quality, and seamless execution every day. You'll coach and develop your team, drive financial performance, champion operational excellence, and foster an environment where hospitality, teamwork, and community are at the heart of everything you do. If you're a hands-on leader who loves building winning teams and delivering memorable guest experiences, we'd love to meet you.
Responsibilities
Manage daily restaurant operations, including kitchen and front-of-house activities.
Lead and develop staff, ensuring a cohesive and efficient team.
Ensure exceptional service and guest satisfaction.
Manage budgets, control costs, and optimize profitability.
Maintain adherence to health, safety, and quality standards.
Requires 50–55 hours per week, including evenings and weekends.
Qualifications
Proven leadership and managerial experience.
Strong communication and problem-solving skills.
Industry knowledge and financial acumen.
Customer-focused mindset and adaptability.
Clear verbal communication skills and ability to interact with guests in a busy environment.
Ability to remain calm and composed while multitasking in a fast-paced setting.
Physical Requirements:
Ability to stand and walk for extended periods during scheduled shifts
Frequent bending, reaching, stooping, and lifting
Ability to lift and carry items weighing up to 40–50 pounds
Capability to work in a fast-paced environment
Tolerance for exposure to heat, steam, noise, and kitchen equipment
Ability to operate standard restaurant equipment safely
Quick response to operational needs and emergency situations
Competitive Benefits
Health/Dental/Vision
Paid Time Off
401(k), matched up to 4%
Short and Long TermDisability
Tuition Reimbursement
Employee Referral Program
Pet Insurance
Discounts: Hotels, Travel, Tickets, Restaurants
Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school
Who We Are
Milk & Honey is a vibrant New Orleans themed Southern Brunch destination. We offer flavorful dishes from brunch through dinner, including popular items like Chicken & Waffles, Shrimp & Grits, and Mimosa Towers. Known for its warm, modern Southern cuisine and inviting atmosphere, guests can dine in or take their favorites to go. Every meal is a memorable experience meant to be shared.
Thompson Hospitality is of the largest restaurants, food service, and facilities management companies in the country. We are highly built upon our values, do the right thing, do the best you can, and treat others how you want to be treated, which are shaped by more than 33 years of relationships with our clients, guests, and communities. We offer competitive benefits, see our website for more.
We are an equal opportunity employer and value diversity. All employment decisions are made based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws.
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Worksite address
charlottesville, VA, 22904, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.