About this opportunity
HTO EMP LLC lists this General Manager (Multi-Unit-Amarillo Market) opportunity in amarillo, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The Multi-Unit General Manager is responsible for leading operations across two (2) HTeaO locations in Amarillo, TX. Locations are:
2642 Wolflin Ave. Amarillo, TX. 79109
6045 SW 34th Ave. Amarillo, TX. 79109
The Multi-Unit General Manager will ensure exceptional customer experiences, consistent execution of brand standards, and strong financial performance. This role oversees store-level leadership, drives sales growth, develops high-performing teams, and maintains a positive store culture aligned with HTeaO values.
The ideal candidate is an experienced leader in high-volume retail or quick service environments, capable of managing multiple locations, coaching Assistant General Managers and executing company initiatives with consistency and accountability.
Key Responsibility Areas
Leadership & Team Development
Provide coaching, leadership development, and performance management for store Assistant General Managers and leadership teams.
Recruit, hire, onboard, and train team members to ensure excellent customer service and operational excellence.
Foster a positive, high-performance culture across both locations.
Operations & Execution
Ensure stores are clean, organized, fully stocked, and maintained to Company standards.
Oversee merchandising, store presentation, and execution of corporate initiatives.
Ensure consistent adherence to policies, procedures, and brand standards.
Financial & Performance Management
Analyze daily sales, labor, and expense reports; take corrective actions to maximize profitability.
Manage inventory ordering, conduct scheduled inventories, and investigate variances.
Develop action plans to meet or exceed Company performance goals.
Scheduling & Workforce Planning
Ensure employee schedules align with Company guidelines to optimize labor, coverage, and customer service.
Hold store leadership accountable for staffing plans and productivity metrics.
Community & Brand Engagement
Plan and ensure execution of regular Community Marketing efforts (approximately 5 hours per week per location or per company guidance).
Actively represent HTeaO in the local community to build brand awareness and drive traffic.
Communication & Corporate Alignment
Communicate corporate initiatives, policy updates, and operational directives to store leadership teams.
Partner closely with the Director of Corporate Stores and Corporate Support Teams to drive consistent execution.
Required Skills & Qualifications
Proven leadership, communication, and team-building skills.
Ability to manage multiple locations and leaders with strong organizational and prioritization skills.
Proficiency in basic computer applications and operational reporting systems (sales, inventory, labor, cash controls, etc.).
Retail or Quick Service management experience preferred; multi-unit experience strongly preferred.
Ability to lift up to 50 pounds and stand for extended periods.
Ability to remain calm, professional, and respectful in all situations.
Work Environment
This position operates primarily in-store across two Amarillo locations. The Multi-Unit General Manager must maintain a visible leadership presence and ensure stores meet cleanliness, safety, and organizational standards.
Travel
Travel is primarily local between the two Amarillo locations. Occasional out-of-area and overnight travel may be required for training, meetings, or corporate initiatives.
HTO EMP., LLC.is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
HTO EMP., LLC is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us
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Worksite address
amarillo, TX, 79161, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.