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General Hotels Corporation

General Manager

munster, IN

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About this opportunity

General Hotels Corporation lists this General Manager opportunity in munster, Indiana. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Position: General Manager

Location: Homewood Suites Munster

Job Id: 12958

# of Openings: 1

Join our team as the General Manager at the Homewood Suites in Munster, Indiana , where you'll lead with passion and innovation to ensure an exceptional guest experience. In this pivotal role, you'll oversee daily operations, inspire and manage a dynamic team, and drive the financial success of our hotel. If you're a strategic thinker with a commitment to excellence and a knack for hospitality, we invite you to bring your leadership skills to our thriving establishment.

Job Responsibilities

Oversee daily operations of the hotel to ensure smooth and efficient functioning.

Develop and implement strategies to achieve financial targets and enhance profitability.

Lead and manage hotel staff, including recruitment, training, and performance evaluations.

Ensure compliance with health, safety, and legal regulations and standards.

Monitor guest feedback and reviews to maintain high levels of customer satisfaction.

Coordinate with department heads to ensure effective communication and collaboration.

Manage budgets, forecasts, and financial reports to optimize resource allocation.

Develop and maintain relationships with vendors, suppliers, and other business partners.

Implement and oversee quality assurance processes to uphold service standards.

Plan and manage hotel events, conferences, and special functions.

Drive marketing and sales strategies to increase occupancy and revenue.

Analyze market trends and competitor activities to identify business opportunities.

Ensure the property is well-maintained and address any maintenance issues promptly.

Oversee the development and implementation of hotel policies and procedures.

Foster a positive and productive work environment to enhance team morale and performance.

Job Requirements

Minimum of 3 years of experience in hotel management or a similar leadership role

Strong understanding of hotel operations, including front desk, housekeeping, and maintenance

Proven leadership and team management skills

Excellent communication and interpersonal abilities

Strong financial acumen, including budgeting, forecasting, and financial analysis

Experience with hotel management software and systems

Ability to develop and implement strategic plans and initiatives

Strong customer service orientation and problem-solving skills

Knowledge of health, safety, and legal compliance regulations in the hospitality industry

Ability to work flexible hours, including nights, weekends, and holidays as needed

Demonstrated ability to meet or exceed performance goals and objectives

Strong organizational and multitasking skills

Ability to build and maintain relationships with guests, staff, and partners

Benefits

Incentive Plan

Medical, Dental, and Vision Insurance Options

Company Paid Life Insurance

Company Paid Telemedicine

Supplemental Life Insurance

401(k) with company match

Earned Wage Access

Company Paid Employee Assistance Program

Perks through Benefit Hub

Generous Time Off Package

The hotel is managed by General Hotels Corporation. General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. We recognize that our associates are the key to our continued success and have a long history of promoting from within.

General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.

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Worksite address

munster, IN, 46321, US

Who can apply

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