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Upward Projects, LLC

General Manager

nashville, TN

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Job description

Description

We are a restaurant group that thrives on creating authentic and inspiring experiences for the communities we serve. Through the contributions of countless incredible people, past and present, we're headed to the moon with a simple mission - to make people feel good. While no one on the team is quite like the other, its our common values that keep us united.

Be Authentic and Humble

Act with Integrity

Bring Good Energy

Achieve as a Team

Get Extraordinary Results

Inspire with Hospitality

ABOUT THE GENERAL MANAGER ROLE

As a General Manager your goal is to achieve desired company results with guests, employees, and financials through company aligned objectives and processes.

TO BE SUCCESSFUL YOU MUST

Coach, develop, and engineer high-performing store leadership teams.

Attract, retain, and grow talent across all levels, conducting performance reviews and assessing hourly team potential.

Foster engagement through open communication, cultural alignment, recognition, and team-building initiatives.

Lead effective store communication and ensure smooth adoption of change initiatives.

Uphold and coach teams to consistently deliver an exceptional guest experience.

Drive operational excellence by holding teams accountable to brand standards, systems, and execution.

Strategically identify and resolve store-specific challenges through cross-functional partnerships.

Own full P&L accountability - analyze results, build action plans, and drive sustained profitability.

Utilize scorecards and business insights to identify trends, opportunities, and improve performance.

Collaborate with ADs and the Lab to address local store needs and optimize operations.

Promote the brand through local marketing, community presence, and targeted partnerships.

BENEFITS TO ENJOY

Medical with company contribution

Vision and Dental Insurance

Vacation and earned paid sick time

401K with company match

Flexible Spending and Dependent Care Accounts

Teledoc Services for all team members

Long Term Disability, Life Insurance, and AD&D

Paid Parental Leave

Meal Discounts and Perks

Thanksgiving and Christmas off

Mental Wellness and Life Event Management programs

Fitness Program Discount

Opportunities to give your feedback and let your voice be heard

Company appreciation events and parties

Anniversary recognition and rewards

Requirements

The position requires 1 year of full-service restaurant General Manager experience or 3-5 years of service industry management experience. Internal candidates must be in good standing and free of performance issues within a 1-year time-period. Combined work experience and education will be considered in decisions.

Bachelor's or Associate's degree in Hospitality, Management, or Business preferred.

Servsafe and Responsible Alcohol Service Certifications are required

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Worksite address

nashville, TN, 37247, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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