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Job description
General Manager – Netflix House KOP
Salary: $110,000 – $120,000
Different perspectives make us better. We’re committed to creating an equal‑opportunity and fair‑treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award‑winning restaurants, iconic venues, zoos, cultural institutions, theaters, and convention centers, as well as associations with the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, MLS All‑Star Games.
Job Summary
Be the showrunner behind a one‑of‑a‑kind guest experience – Netflix House is coming to King of Prussia mall! As General Manager you will lead all venue operations, drive service excellence, and champion innovation to bring hospitality to life in an immersive, guest‑centered environment.
Qualifications
Bachelor’s degree in Hospitality or a related field
5+ years in hospitality or food & beverage senior leadership
Experience managing large teams and venue operations
Key Responsibilities
Oversee all front‑ and back‑of‑house operations
Develop and manage budgets and business performance
Lead the team in driving all expenses across the P&L
Collaborate with onsite partner GM and partner operations team to manage daily operations for the building
Collaborate with Levy and partner team to build standard SOPs for new opening
Lead Levy culture and inspire cross‑functional teams; integrate partner culture appropriately within Levy operational SOPs
Ensure consistent delivery of premium guest service
Collaborate with Levy culinary, marketing, sales, finance and HR teams
Drive all company compliance initiatives within the location across all departments
Drive all health and sanitation initiatives at the location
Payroll oversight
Marketing oversight with client partner
Month‑end financials and reporting
We will consider employment for all qualified applicants, including those with a criminal history, in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Benefits
Medical
Dental
Vision
Life Insurance / AD
Disability Insurance
Retirement Plan
Flexible Time Off Plan
Paid Parental Leave
Holiday Time Off (varies by site/state)
Personal Leave
Associate Shopping Program
Health and Wellness Programs
Discount Marketplace
Identity Theft Protection
Pet Insurance
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Levy maintains a drug‑free workplace. Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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Worksite address
king of prussia, PA, 19406, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.