waypointjobs

Russell Tobin

General Manager

new york, NY

Check who can apply and the requirements below before continuing.

About this opportunity

Russell Tobin lists this General Manager opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

We are seeking an experienced General Manager to lead daily operations for a high-volume, service-driven restaurant. This role is responsible for overseeing service, team leadership, financial performance, guest satisfaction, cleanliness, and compliance, while building a strong and motivated team culture.

The ideal candidate is a hands‑on leader with strong restaurant management experience, sound financial judgment, and a passion for delivering exceptional hospitality.

Key Responsibilities

Oversee daily restaurant operations, including managers and hourly staff

Maintain exceptional guest service standards and resolve concerns professionally

Lead, train, mentor, and develop staff to ensure strong performance and accountability

Monitor service flow and remain present on the floor during service

Ensure high standards of food quality, cleanliness, sanitation, and overall execution

Manage scheduling, payroll, administrative reporting, and personnel matters accurately and on time

Oversee labor, food, and beverage costs while supporting sales performance

Maintain safe working conditions and proper security procedures for employees, guests, and company assets

Ensure compliance with company standards and all applicable federal, state, and local regulations

Conduct regular walkthroughs to identify operational, maintenance, and service improvement opportunities

Support hiring, onboarding, coaching, and disciplinary processes as needed

Make sound operational decisions in the best interest of the guests, team, and business

Qualifications

Minimum 5 years of restaurant management experience in a fast-paced environment

Strong background in guest service, team leadership, and daily restaurant operations

Proven ability to manage labor, costs, and overall financial performance

Strong organizational, multitasking, and problem‑solving skills

Ability to make quick, clear decisions in a fast‑moving environment

Experience with scheduling, reporting, payroll, and operational compliance

POS and computer proficiency, with the ability to learn new systems quickly

Excellent verbal and written communication skills

Strong leadership presence with the ability to coach, mentor, and develop teams

Professional, polished, and guest‑focused approach

Flexible availability, including days, nights, weekends, and holidays

Physical Requirements

Ability to stand and move throughout the restaurant for extended periods

Ability to lift and carry up to 50 pounds

Ability to bend, reach, lift, and navigate a fast‑paced restaurant environment safely and effectively

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Worksite address

new york, NY, 10261, US

Who can apply

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