About this opportunity
Mattos Hospitality lists this General Manager opportunity in new york, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Mattos Hospitality is seeking a General Manager for a new venture opening in New York City in early 2027. Joining during the pre-opening stage, the General Manager will work closely with the senior leadership team to build the operating structure, recruit and develop the team, and establish the systems and standards that will guide the operation from opening forward.
The venture will include multiple food and beverage experiences and requires a leader who can bring together hospitality, operational discipline, and strong business judgment. We are looking for a thoughtful and highly engaged General Manager who leads with clarity and consistency, develops strong teams, and understands how the details of daily operations contribute to an exceptional experience.
Mattos Hospitality is seeking a General Manager for a new venture opening in New York City in early 2027. Joining during the pre-opening stage, the General Manager will work closely with the senior leadership team to build the operating structure, recruit and develop the team, and establish the systems and standards that will guide the operation from opening forward.
The venture will include multiple food and beverage experiences and requires a leader who can bring together hospitality, operational discipline, and strong business judgment. We are looking for a thoughtful and highly engaged General Manager who leads with clarity and consistency, develops strong teams, and understands how the details of daily operations contribute to an exceptional experience.
The Role
Lead the day-to-day operation, ensuring consistent execution across service, hospitality, team performance, and overall operational standards
Play an integral role in the pre-opening process, including operational planning, recruitment, training, systems implementation, and opening readiness
Build, lead, and develop the management and hourly teams, establishing clear expectations, accountability, and opportunities for growth
Establish and maintain operating procedures, service standards, communication practices, and management routines
Maintain a strong presence on the floor, setting the tone for hospitality and supporting the team throughout service
Partner closely with culinary leadership to ensure alignment between the kitchen and dining room and a cohesive overall experience
Lead recruitment and staffing efforts in partnership with Human Resources, maintaining appropriate staffing levels and a strong talent pipeline
Oversee scheduling, payroll, timekeeping, and labor management in accordance with business needs and established financial targets
Own the operating P&L and maintain a strong understanding of revenue, labor, cost of goods, controllable expenses, and overall financial performance
Partner with finance and senior leadership on budgeting, forecasting, financial reviews, and performance against established goals
Analyze operating results and identify opportunities to improve efficiency, profitability, and the overall experience
Oversee inventory, purchasing, vendor relationships, and operational controls within assigned areas
Ensure consistent execution of company policies and compliance with all applicable employment, health, safety, and regulatory requirements
Address employee performance and workplace matters promptly and thoughtfully in partnership with Human Resources
Develop managers through regular coaching, feedback, performance management, and clear ownership of their areas
Partner with the events and guest relations teams to support private dining, events, and other revenue-driving opportunities
Foster a culture centered on hospitality, professionalism, collaboration, accountability, and respect
Maintain clear communication with senior leadership regarding business performance, staffing, operational priorities, and areas requiring attention
Experience & Leadership
Significant experience as a General Manager or senior operations leader within high-quality, full-service restaurants or hospitality environments
Experience opening a restaurant or building an operation from its early stages strongly preferred
Strong understanding of restaurant operations, service, staffing, labor management, and financial performance
Demonstrated experience owning and presenting P&L performance, budgets, forecasts, and key operating metrics
Proven ability to recruit, develop, and retain strong management and hourly teams
A highly engaged leader with a strong presence on the floor and a genuine commitment to hospitality
Highly organized with the ability to establish structure, systems, and accountability across a complex operation
Sound judgment and the ability to make thoughtful decisions in a fast-paced and evolving environment
Clear and effective communicator who can work collaboratively across culinary, operations, finance, Human Resources, and senior leadership
Comfortable balancing the immediate needs of daily operations with broader financial and organizational priorities
Detail-oriented and consistent, with high standards for service, execution, and team performance
Motivated by the opportunity to help build an operation and culture from the ground up
Benefits
Medical, Dental and Vision Insurance
Robust Paid Time Off Policy
Performance-Based Incentive Plan
Paid Parental Leave
Commuter Benefits
Discounted Gym Membership
Dining Discounts across Mattos Hospitality
Employee Assistance Program
Physical Demands
The physical demands for this position include seeing, hearing, speaking, reaching, frequently lifting up to 25 pounds, occasionally lifting up to 50 pounds, standing for extended periods, bending, and moving intermittently throughout working hours.
NOTE: JOB DESCRIPTION IS SUBJECT TO CHANGE BASED ON BUSINESS NECESSITY
Mattos Hospitality reserves the right to modify, add, or remove duties and responsibilities as business needs evolve. This job description is intended to describe the general nature and level of work performed and is not intended to be an exhaustive list of all responsibilities, duties, or qualifications associated with the position.
EQUAL OPPORTUNITY EMPLOYER
Mattos Hospitality is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, we provide reasonable accommodations to qualified individuals with disabilities and encourage prospective and current employees to discuss potential accommodations with the employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity.
More detail about Mattos Hospitality part of Mattos Hospitality, please visit
#J-18808-Ljbffr
Worksite address
new york, NY, 10261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.