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Lunds & Byerlys

General Manager

northern, KY

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About this opportunity

Lunds & Byerlys lists this General Manager opportunity in northern, Kentucky. Review the employer’s description below for duties, qualifications and application requirements.

Job description

The location of this position is to be determined.

Lunds & Byerlys is currently hiring for a vibrant and outgoing Full-Time General Manager to create a sensational shopping experience for our customers! This position works a full-time schedule and earns a competitive salary of $96,000-$140,000/year. In addition to base salary this role is eligible for participation in a performance based bonus plan for up to 15% of base salary.

We operate 7 days/week and are open from 6:00am-10:00pm. For this position the employee would be scheduled a range of shifts between 6:00am-10:00pm.

JOB SUMMARY

Manage and direct all aspects of a high service, high touch retail environment in an efficient and disciplined manner that results in exceptional customer service, product excellence, employee engagement and achievement of operational performance targets.

ESSENTIAL DUTIES & RESPONSIBILITIES

Coach, mentor, and lead direct reports to accomplish goals of the location financial plan and career development goals for each team member

Hire, train, and develop direct reports, utilizing succession planning and meetings, performance management, and general supervision of team

Cultivate a highly informed and engaged team that reliably delivers the service and hospitality experience that is at the core of the company’s brand identity

Ensure effective staffing levels by supporting Store Manager with executing Workforce Management

Accountable for translating company strategies, objectives and initiatives into actionable items and successfully deploying those throughout their assigned location

Monitor departments to ensure food safety requirements are adhered to including hand washing, product and case temping, food storage and employee health and take action as needed to correct unsafe situations. Maintain a safe and secure environment, adhering to all safety, food safety, and security programs, guidelines and regulations

Ensure product quality standards, product selection and product merchandising objectives are successfully achieved

Review financial performance reports and analyze and interpret data to identify opportunities to obtain cost savings objectives through efficient planning of resources such that operating financial performance targets are achieved

Maintain the physical facility utilizing internal and external resources to address and maintain building, grounds and equipment maintenance, security and safety

Establish, ensure, and maintain store specific operational standards and ensure compliance with company operational standards

Ensure that effective communication, informal and formal, occurs at all levels

Participate in the development of annual operational budgets for assigned location including sales, labor, profit and expense objectives

Act as an ambassador of the company in the community and at corporate events

Monitor local competitive activity and local marketing opportunities and communicate back to Director of Retail Operations and location leadership team

Handle work related and customer injuries appropriately to ensure effective resolution and compliance with all reporting requirements

MINIMUM QUALIFICATIONS

Education Bachelor’s degree in management, general business, retail or equivalent experience

Licensing Required Food safety certification or ability to obtain and maintain

Experience Seven years of experience in the retail industry incorporating a variety of management experiences

Other required Knowledge, Skills, and Abilities: A hospitable, service-oriented individual with a high energy, positive and friendly demeanor

Ability to respond to continually changing priorities and coordinate multiple projects

Excellent customer service, interpersonal, communication and problem‑solving skills

Sound judgment and decision‑making abilities

Sound understanding of retail operations

Knowledge and aptitude of financial reporting systems and concepts

Strong computer skills (Outlook, Excel, Word)

Excellent organizational, time management and project management skills

Strong delegation skills

Ability to delegate and follow through

Ability to hold team accountable to standard expectations

Proven ability to lead and manage a diverse facility

Comply with USDA, FDA, OSHA and all other regulatory agencies

OTHER REQUIREMENTS/EQUIPMENT USED, IF APPLICABLE

Equipment Used

Office Equipment (this may include computer, phone, scanner, and copier)

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