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Job description
Benefits
Bonus Program
Employee Meals
Competitive Pay
Flexible Schedule
Paid Vacation
Health Insurance
401k Plan with Company Match
Job Summary
The General Manager (GM) assumes complete responsibility for the restaurant. The GM ensures all employees are performing their job responsibilities and are meeting company expectations.
Essential Responsibilities
Hire and train great employees who represent our core values
Delegate tasks to team and provide follow-up
Hold team accountable for their performance
Provide effective and open communication on goals during team meetings. Recognize positive contributions.
Provide timely and thorough performance appraisals and effective development plans based on defined goals and objectives for the store
Educate team on and enforce all appropriate personnel policies, labor laws, and security and safety procedures
Administer payroll procedures
Ensure team provides fast, friendly and accurate service
Effectively handle customer complaints/issues; continuously improve mystery shopper scores
Measure customer satisfaction and execute plan to improve both satisfaction and loyalty
Ensure product quality, store cleanliness, maintenance and security standards are met
Increase comp sales and deliver budgeted sales each period
Control cost of goods, variances and inventories within the store
Staff and schedule appropriately to control labor costs
Ensure proper cash handling and deposit procedures are followed
Ensure appropriate inventory and ordering systems are in place
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Worksite address
oak lawn, IL, 60454, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.