About this opportunity
Shermco Industries lists this General Manager Operations-(P&L, Electric Testing) opportunity in cedar park, Texas. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Since 1974, Shermco has become North America’s largest and fastest growing NETA-accredited electrical testing organization. Our focus is to make sure electrical power systems are functioning properly and safely. Additionally, our Professional Engineering Group, Rotating Machinery Division, Renewable Energy Services, and Field Repair and local Repair Service Centers, places Shermco in a position to handle all things electrical, all done with an emphasis on safety and client service.
The General Manager will be responsible for overseeing the day-to-day operations of the site, this includes managing staff, ensuring efficient processes, and maintaining high levels of customer satisfaction.
Location: Onsite Cedar Park, Texas
Provide operational leadership
Manage and lead staff, including recruiting, onboarding, training, coaching/mentoring, and conducting performance evaluations
Demonstrate strong Business Development capabilities at the enterprise level, with a focus on new account acquisition
Maintain full P&L responsibility
Apply a strong financial acumen to drive business decisions
Conduct risk analysis to support operational and strategic initiatives
Bring experience within a service-based organization
Cultivate and promote a positive, collaborative culture within the direct team and across partner teams
Consistently demonstrate Shermco’s Core Values, including Commitment to Safety, Accountability for Performance, Commitment to Excellence, and Service to Customers
Serve as a leader and mentor to ensure processes, procedures, and standards are consistently executed and upheld at both the department and company levels
Develop, implement, and continuously improve operational policies and procedures to enhance efficiency and effectiveness
Partner with cross-functional teams to ensure seamless operations and high levels of customer satisfaction
Ensure compliance with all applicable regulations, policies, and industry standards
Ensure team participation and compliance with company safety programs; confirm completion of new hire safety training and all required periodic training; support the development, implementation, and enforcement of workplace safety policies; assist with investigations of workplace incidents or accidents
Address and resolve issues effectively, stepping in on complex or sensitive matters involving customers, contracts, human resources, or safety
Oversee budget management and ensure appropriate allocation of resources
Monitor and evaluate operational performance metrics to identify areas for improvement; implement new technologies and process enhancements to optimize operations
Provide regular updates and performance reports to senior leadership, including progress against strategic goals
Requirements
Bachelor’s degree in Business Administration, Operations Management, Electrical Engineering, or a related field preferred; MBA strongly desired
Progressive professional experience, including a minimum of 5 years in a Senior Management or Operations Management role with direct P&L responsibility
Strong leadership and team management capabilities
Results-driven professional with the ability to manage multiple, competing priorities and deadlines effectively
Excellent communication and interpersonal skills, with the ability to engage across all organizational levels, including labor, trades, technical, professional, and executive leadership
Professional presence with a strong commitment to delivering exceptional customer service
Proven ability to analyze data and make informed, strategic decisions
Experience managing budgets and allocating resources efficiently
Knowledge of relevant regulations, compliance requirements, and industry standards
Experience implementing new technologies and operational processes
Preferences
Knowledge or experience in industrial electrical testing, commissioning, or engineering is considered an asset
Electrical testing and commissioning experience is preferred, but not required
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Worksite address
cedar park, TX, 78613, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.