About this opportunity
Wingstop lists this General Manager opportunity in palatine, Illinois. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The General Manager provides strategic and tactical leadership for their restaurant. This manager must maintain operations and drive results in his/her restaurant, through people development, sales and profit growth. The General Manager must hire, train and develop team members that share the Wingstop mission to Serve the World Flavor. The General Manager must convey the Wingstop culture to his/her crew and be a creative team player who is passionate about hard work, about having fun, and demonstrating sincere dedication to the success of the brand.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
People Management:
Responsible for staffing the restaurant timely and efficiently with carefully selected team.
Ensure the restaurant environment is safe at all times for both team members and guests.
Oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly
Write and implement or monitor shift leader development and performance plans
Ensure performance plans are written and executed as needed
Make all final hire and separation decisions for restaurant and ensure proper procedures are followed in regards to hiring, promotions and separations.
Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration
Own the performance of the entire team
Create the culture in the restaurant through respect, recognition and reward.
Financial Management:
Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements
Have complete understanding of budget and cost trends that impact operations; create a business plan
Perform financial analysis; control cash, property, product and equipment
Builds sales, control labor and food costs
Meets all targets set by Operations Leadership
Set aggressive goals to drive business metrics
Operations Management:
Maintain operational standards and requirements in the restaurant
Identify and communicate maintenance problems to the Facilities Department
Maintain all facilities to Wingstop’s company standards
Ensure communication is passed across organization from the District Manager to every team member in the restaurant.
Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team
Leverage the support of the Restaurant Support Center
Ensure all risk management issues are in compliance with company standards
You are applying for work with a franchisee of Wingstop. Any information you submit will be provided solely to the franchisee. If hired, the franchiseewillbe your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
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Worksite address
palatine, IL, 60251, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.