About this opportunity
Green Thumb lists this General Manager, Performance opportunity in hallandale, Florida. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Overview
Green Thumb is proudly on a mission to promote well-being through the power of cannabis. We are looking for a General Manager at RISE Dispensary to lead, manage, and inspire a diverse team in driving results and delivering memorable, positive consumer experiences. All dispensary activities related to the customer journey, inventory operations, safety & compliance, and team member experience are under your direction. With training, coaching and development, a team of Leaders and Team Members will grow under the General Manager’s leadership. The General Manager serves as an ambassador in delivering lasting social change in our communities.
Consistently executes against company strategy, state regulatory requirements and local operations plans.
Is a change champion who helps the team navigate through change.
Optimizes outcomes by leveraging data, understanding the story behind the numbers, and translating into behaviors and actions for the team.
Customer Focus:
Leverages data to understand customer needs and acts on it. Values Differences:
Prioritizes building diverse teams with a variety of experiences, perspectives, backgrounds and skills. Serves as role model for fostering an environment where differences are encouraged, valued, and supported.
Develops Talent:
Places a high priority on developing people to drive strong performance and achieve career goals. Operations
Deliver direction, oversight, and execution of all dispensary operations. Ensure the dispensary is compliant with security, inventory, and local and state regulations.
Oversee and manage quality product inventory, financial records, and Seed to Sale compliance.
Maintain and enforce cash management handling protocols and daily reconciliation.
Manage effective order & expense management processes aligned with store budgets.
Conduct monthly audits and scorecard business reviews to identify operational inefficiencies and process improvement opportunities
Coach Leaders and Team Members to consistently deliver memorable, positive in-store customer experiences.
Coach Leaders to actively supervise, recognize team members and redirect behaviors during LOD shifts.
Drive revenue through a seamless omni-channel customer experience and lead teams to deliver a consistent experience across in-store, drive-thru, curbside & delivery.
Coach leadership team to deliver Loyalty goals, drive customer retention and repeat traffic.
Serve as a liaison to the local community and support community outreach events and initiatives.
Build and retain a high-performing team through selecting the best talent and effective onboarding, training, and development.
Inspire a culture of engagement and performance through coaching, feedback, and recognition.
Motivate dispensary team to exceed revenue targets and key metrics, emphasizing team member behaviors, service techniques and product knowledge.
Develop Leader and Team Member talent and effectively address performance issues on a timely basis.
Bachelor’s degree or comparable business experience
At least five years in a supervisory or management role in a retail setting, specifically with POS business operations.
Cannabis experience preferred
Inventory control experience is required
ability to work a schedule inclusive of varying shifts such as mornings, days, nights, and weekends) to meet business needs
Must be and remain compliant with all legal and company regulations for working in the industry.
Must understand and comply with the rules, regulations, policies, and procedures of Green Thumb
Must have a solid understanding of the Cannabis laws, rules and regulations and passion to further their understanding and knowledge of the industry and the laws.
Continuously open to constructive, developmental feedback, ability to maintain composure even in difficult situations.
Operates with a high level of professionalism and integrity, including dealing with confidential information and complying with HIPAA requirements.
Ability to resolve conflict, handle employee and customer complaints, and settle disputes
up to the duration of a workday)
Move about the dispensary to fulfill work assignments and assist employees and patients and/or customers in various locations of the dispensary
Remain in a stationary position, if required, up to and including in an office setting, to meet the needs of the business and complete managerial tasks timely
Operate point of sale system, computer, and other office productivity machinery in order to use online programming and software including word processing, database management, spreadsheet applications, and email
Prepare patient and/or customer orders by moving and placing products
Inspect and receive detailed information, such as patients and/or customers dates of birth, in-store or online orders, or inquiries
Move inventory and materials weighing up to 30 pounds independently
Position self to move inventory and materials in storage areas
Patient and/or customer-facing environment
Ability to work outdoors in varying and sometimes adverse weather conditions
Exposure to cannabis and/or allergens that might be present in an environment where cannabis is present and prevalent
To promote well-being through the power of cannabis.
We’re grateful —Working in our industry is a privilege and an act of service.
We’re transparent —Honest and open communication keeps us healthy as an organization.
At GTI we believe that our corporate community should reflect the communities we serve. We are dedicated to fostering an inclusive culture that celebrates diversity across race, sex, age, gender identity, sexual orientation, disability, nationality, religion, experience, and thought—not only because it is right but because it makes us better. Our mission—the right to wellness—informs our commitment to champion economic opportunities in communities disproportionately affected by the war on drugs through employment and community involvement.
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.