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Wawa, Inc.

General Manager, Performance

robesonia, PA

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About this opportunity

Wawa, Inc. lists this General Manager, Performance opportunity in robesonia, Pennsylvania. Review the employer’s description below for duties, qualifications and application requirements.

Job description

As the

General Manager (GM ), youre the ultimate leader of the store-setting the vision, driving results, and inspiring your team, every day. Youll take ownership of everything from daily operations and store profitability to team development and customer satisfaction. With your leadership, your team will work together to hit performance goals and grow the business to ultimately create an unforgettable experience for our customers and Associates alike.

Oversee daily store operations, ensuring safety, service, and efficiency while maintaining compliance with audits, policies, and all regulations.

~ Own accountability to meet or exceed performance targets by reviewing financial reports and executing merchandise and inventory plans. Analyze trends, control costs, reduce waste, and manage cash procedures to ensure profitability.

~ Ensure store-wide safety, service, and operational excellence by executing policies, driving compliance, managing safety programs, and implementing continuous improvement initiatives.

~ Champion company initiatives, communicate the "why" behind changes, and ensure successful implementation and long-term adoption of programs and processes.

~ Create an inclusive, collaborative team culture focused on achievement, motivation and customer service.

~ Hire, train, and develop a high-performing team through coaching, performance management, and ongoing feedback. Support leadership development and drive a culture of excellence through formal talent management processes, training and onboarding.

~ Ensure a seamless and satisfying shopping experience by actively responding to customer feedback, resolving issues, and creating plans to exceed expectations.

These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave and access to additional benefit and wellness programs.

~ High School Diploma or GED equivalent

~ Flexible availability to work various shifts, including weekends, and holidays, to meet business needs

~ Proven leadership experience in fast-paced retail, food service, or fuel environments

~ Excellent communication, customer service, and relationship-building skills

~ Highly organized, detail-oriented, and able to manage multiple priorities independently

~ Solid understanding of store financials and their impact on business performance

~ The projected salary range for this position is $75,000-$90,000 and is commensurate with position, experience, and location. Associates in this position are eligible for monthly bonus incentives.

Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law.

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