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Sophia’s - A Brunch Counter

General Manager

phoenix, AZ

Check who can apply and the requirements below before continuing.

About this opportunity

Sophia’s - A Brunch Counter lists this General Manager opportunity in phoenix, Arizona. Review the employer’s description below for duties, qualifications and application requirements.

Job description

Experience Required : Minimum 5 years of restaurant management experience

About Sophia's

Sophia's is more than a restaurant, it's an experience. Rooted in quality, warmth, and thoughtful hospitality, Sophia's blends exceptional food, elevated counter-service dining, and a strong sense of community. We're seeking a seasoned General Manager who is passionate about leadership, people, and excellence, and who takes pride in running a beautiful, high-energy operation. Sophia's is a brunch-focused restaurant open daily from 7:00 AM to 3:00 PM-no late nights required.

The Opportunity

As the General Manager, you will be the heartbeat of Sophia's. You'll lead daily operations, inspire a strong team culture, uphold brand standards, and ensure an outstanding guest experience every single day. This role is ideal for a hands-on leader who thrives in a fast-paced restaurant environment and knows how to balance people, performance, and profitability.

Key Responsibilities

Lead and oversee all front- and back-of-house operations

Recruit, train, coach, and develop a high-performing team

Foster a positive, respectful, and accountability-driven culture

Ensure exceptional guest experience and service standards

Manage scheduling, labor control, and payroll efficiently

Oversee food quality, cleanliness, safety, and compliance

Monitor budgets, control costs, and drive revenue growth

Inventory and ordering

Partner with ownership to execute brand vision and operational goals

Handle guest feedback with professionalism and care

Lead by example on the floor with the team and guests

Qualifications

Minimum 5 years of experience as a Restaurant General Manager or Manager

Strong background in restaurant operations (fast-casual or full-service preferred)

Proven leadership, team-building, and coaching skills

High-energy, passionate leader who builds strong teams and creates a positive, motivating culture

Excellent communication and problem-solving abilities

Strong understanding of P&L, labor management, and cost controls

High standards for hospitality, cleanliness, and food quality

Ability to thrive in a fast-paced, high-volume environment

Flexible schedule required, including weekends and peak business days

Competitive salary (based on experience) + Bonus structure based on performance

Comprehensive health, dental, and vision benefits

Supportive ownership and leadership team

Pride in leading a restaurant that truly cares about quality and community

Who You Are

You're a confident, energetic, and experienced leader who loves hospitality, values teamwork, and understands that great restaurants are built on strong culture and consistent execution. You're organized, hands-on, and take pride in running a tight, but warm operation.

Seniority level

Director

Employment type

Full-time

Job function

Management and Manufacturing

Restaurants

#J-18808-Ljbffr

Worksite address

phoenix, AZ, 85003, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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