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Job description
Rogers, AR, US
2 days ago Requisition ID: 2507
Salary Range: $50,000.00 To $60,000.00 Annually
ABOUT THE STORE
Playa Bowls is opening its first Northwest Arkansas shop at the Summit at Pinnacle Springs in Rogers, next to Whole Foods. The store is owned and operated by Acumen Franchise Group, LLC, a Playa Bowls franchisee. This is the first one, and the General Manager runs it.
Playa Bowls is New Jersey’s original acai shop, founded in 2014 and now more than 400 locations. Acai, pitaya, coconut, and oatmeal bowls, smoothies, and fresh juices, built to order in the store.
COMPENSATION
$50,000 base salary plus a quarterly performance bonus, $10,000 per year at target, paid on store sales, prime cost, and brand standards.
Ten days of paid time off in year one, fifteen from year three, plus paid holidays when the store is closed.
START DATE
September 28, 2026. Before opening, the General Manager completes two weeks (9/28/26 to 10/8/26) of Playa Bowls on-site training in NJ at a certified training shop, then hires and trains the Rogers crew.
THE ROLE
The General Manager is responsible for the overall direction, coordination, and results of the Rogers store and reports to the owner. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems. The General Manager leads the Assistant Manager, Shift Leaders, and Team Members. You run the store as your own business. The sales plan and cost targets are given to you in writing before each quarter.
WHAT YOU WILL DO
Pre-opening, September to October
Complete Playa Bowls on-site manager training
Hire and train the opening crew
Set up vendors, delivery schedules, and receiving
Run the friends-and-family and soft opening
Leadership and team
Hire, train, coach, and hold accountable the Assistant Manager, Shift Leaders, and Team Members
Write the weekly schedule to the labor budget
Lead from the floor and work the line during peaks
Operations and guests
Food quality, portioning, presentation, and cleanliness to Playa standards on every shift
Health inspection and Playa brand audit readiness at all times
Resolve guest complaints and answer every Google review
Opening and closing procedures and the records that go with them
Own the store P&L: sales, food cost, labor, and controllables
Inventory, ordering, and waste tracking; receive and check every delivery
Cash handling, deposits, and change runs
Weekly reporting to the owner
Community
Local marketing, catering, and off-site events with the owner and Playa’s marketing team
WHAT YOU BRING
Two or more years as a restaurant General Manager, or three as an Assistant Manager in fast casual or quick service
Experience opening a store or building a team from zero is a plus
ServSafe Manager certification, or the ability to earn it before opening
Valid driver’s license and reliable transportation
Comfortable with a POS, scheduling software, and reading a P&L
SCHEDULE
Full-time, salaried. 45 to 50 hours per week including weekends and holidays, with opening and closing shifts as the store needs. On-site in Rogers, AR.
ESSENTIAL PHYSICAL FUNCTIONS
Must be able to remain in a stationary position for prolonged periods of time
Must be able to lift or otherwise move 25 to 40 pounds occasionally
Must be able to retrieve items from high and low shelving, the fridge and freezer, and under counters
MISSION
Inspire and support our communities one bowl at a time.
VALUES
Real Deal. Playa Passion. Powerhouse. Big Wave Chaser. Dawn Patrol.
This location is independently owned and operated by Acumen Franchise Group, LLC, a franchisee of Playa Bowls. Acumen Franchise Group, LLC is the employer for this position.
Acumen Franchise Group, LLC is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
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Worksite address
rogers, AR, 72758, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.