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Job description
General Manager (QSR) - Dunkin – $600 Hiring Bonus
We are looking for a dynamic General Manager to lead our Dunkin® Quick Service Restaurant inside one of our travel plazas. This full‑time role includes a $600 hiring bonus and offers a competitive salary and benefits.
What We Do
Applegreen USA operates over 80 travel plazas across the Northeast and Midwest, providing convenience, comfort, retail, and a wide range of delicious food options such as Auntie Anne’s, Burger King, Chick‑fil‑A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, and Starbucks.
Our Core Values
Our customers and communities are at the heart of everything we do.
We value and develop our people.
We are driven by pace, passion, and performance.
We seek opportunities and embrace change.
Benefits
Flexible schedules
Medical, dental, and vision insurance
Paid time off
401(k) with company match
Earned wage access – pay on demand
Education assistance
Employee referral bonus
Meal discount
Pet insurance
What You’ll Do
Lead the day‑to‑day activities of associates and managers within the QSR to achieve or exceed targeted objectives around sales, speed of service, customer satisfaction, brand standards, and food quality & safety.
Maintain operating budgets, inventory controls, food and labor costs, gross profit, and reporting.
Ensure the QSR consistently meets or exceeds brand standards and food safety requirements.
Foster an engaging work culture of learning, development, and recognition.
Recruit, develop, and retain a strong team to ensure appropriate staffing levels.
Oversee hiring, coaching, training, promotion, disciplinary action, termination, or transfer of the QSR team.
Monitor and enforce cash handling policies and procedures.
Ensure compliance with company policies & procedures and local, state, and federal laws.
Address customer needs and resolve issues and complaints professionally and timely.
Collaborate with support partners such as Brand Partners, Human Resources, Loss Prevention, Finance, and Facilities & Maintenance.
Maintain seamless relationships with business partners, vendors, and the local community.
Essential Experience & Skills
Ability to operate and lead a team in a fast‑paced environment.
Strong team‑management, delegation, and issue resolution skills; ability to multi‑task.
Judgment and discretion to resolve less routine questions and problems.
Proven ability to drive profitable growth while improving customer and associate satisfaction.
Proficient computer skills.
ServSafe Certification preferred.
Requirements
High school diploma or GED equivalent.
2+ years of experience as a supervisor or unit‑level manager in a quick‑service restaurant.
Availability to work a flexible on‑site schedule of approximately 50 hours per week, including days, nights, weekends, and holidays.
Regular and punctual attendance, with or without reasonable accommodation.
Ability to stand and walk for extended periods; frequently bend, twist, lift, and carry at least 20 pounds.
Occasional meetings or travel to support other locations.
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Strategy/Planning and Information Technology; Food and Beverage Services
Equal Opportunity Employer (EOE), Minority/Female/Disabled/Veteran (M/F/D/V), and Drug Free Workplace (DFW).
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.