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Job description
General Manager, Quick Quack Car Wash, Earn Up To $100,000 a year!
Full Time
5224 - Magna
$ /Annually
Job Summary:
The Store Leader (General Manager) will be working on-site at the car wash, greeting, and interacting with customers, and leading a team by example. This person will be responsible for establishing and maintaining customer service, overseeing the operation of a location, and ensuring maximum sales through world‑class customer service and providing a high‑quality customer experience.
Essential Duties and Responsibilities:
Hires and retains a great team of smart, kind, and driven people.
Invests time to help each member of their team achieve their personal and professional goals.
Regularly provided feedback regarding performance, providing an opportunity to improve skills.
Constantly learns and becomes better in their leadership skills.
Grows top-line revenue and membership by making certain each guest is greeted with enthusiasm and kindness.
Is relentless in providing a clean and safe environment for their team and guests.
Appreciates the intellectual challenge to learn all about the soaps and unique equipment we use to give our customers a clean, shiny, and dry car.
Collaborates with our excellent maintenance experts who will help them maintain their soap and equipment.
Loves working outdoors with the team and constantly teaching, coaching, and inspiring the great people you work beside.
Provided customers a positive experience worth talking about.
Ensures compliance with all policies and procedures through regular meetings and training of team members.
Handles discipline and termination of team members as needed and in accordance with policy.
Trains and develops team members in all aspects of the Quick Quack Car Wash business, such as service, cashiering, and safety.
Oversees the productivity, breaks, and daily scheduling of all team members.
Monitors the performance of location financials; contributes towards reaching financial goals.
Prepares and handles daily cash deposits. Drives to and from the bank to make daily deposits.
Orders, stocks, and maintains merchandise and inventory for the location.
Handles vehicle damage claims with a sense of urgency.
Ensures location is clean and well maintained; performs and/or delegates general housekeeping and maintenance responsibilities as needed.
Assists customers in locating various products, resolving complaints, or providing information; directs customers to other departments as necessary.
Properly uses membership approach when interacting with new customers.
Performs other duties as assigned.
Qualifications and Requirements:
Strong leadership and communication skills.
Record of developing Team Members and Leaders
Self-motivated, and results-driven leader.
Record of driving results (revenue, EBITDA, etc.)
Experience leading a membership model (preferred)
Experience managing a preventative maintenance program or something similar (preferred)
Must be able to read, count, and write accurately.
Must be able to work various hours, weekends, and holidays.
Must be able to smile and maintain a clean appearance as per the dress and grooming standards.
2 years or more of being responsible for the results of a high-performing store, location, or company.
Hiring the right Team Members
Training and Mentoring Team Members
Managing Cost/Expenses/Scheduling
Ensure product and location always represent company standards on site (brand, cleanliness, product quality)
Responsible and familiar with Profit and Loss Statements
High school diploma or equivalent, college degree preferred.
Prolonged periods standing and working on the cash register or related equipment.
It is required that you have a clean driving record and a current Driver's License that is not suspended or expired.
Must be able to lift up to 15 pounds at times.
Work Environment and Physical Demands:
Person will work outside in a loud environment due to car wash equipment. The person will be in constant motion and will have physical activities, such as lifting (0-50 lbs.), bending, reaching, and stooping.
EEO-1 Category: First/Mid-Level Officials and Managers
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Worksite address
magna, UT, 84044, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.