General Manager

Job description

National Corporate Housing | Home, Wherever You Are

National Corporate Housing is seeking an experienced General Manager to lead and oversee the day-to-day sales and operations of one of our local offices. In this high-impact leadership role, you will drive financial performance, market visibility, and customer loyalty through strong business acumen, team development, and strategic execution. The ideal candidate is results-driven, service-oriented, and passionate about mentoring and managing cross-functional teams to achieve long-term success.

At National, we don’t just provide housing—we create home-like experiences for global business travelers and relocating professionals. With 28+ offices worldwide, we’re a trusted leader in customized corporate housing and 360-degree services that make transitions seamless.

Expectations For Success

Achieve year-round profitability of the market

Hire, manage, and develop high-potential associates

Lead, manage, and hold sales and operations team members accountable

Drive the success of the business development team, including outside salespeople

Attend sales calls and deliver presentations

Achieve guest satisfaction survey score goals

Review client and guest relations issues and resolve when necessary

Perform periodic inspections to ensure inventory meets quality standards

Gain market visibility and increase market share for the Company

Participate in industry and local market networking opportunities

Build local property partnerships and negotiate fees, terms, and rental rates

Develop and implement short- and long-term strategic plans that align with organizational goals

Ensure the market adheres to Company standards and policies

Manage budgets and P&L, including active participation in the annual budget preparation process

Review and/or acquire new housing inventory as needed

Maintain appropriate marketing materials for the market through collaboration with the marketing team

Other duties as assigned

What Makes This Role Unique?

A fast-paced, independent, motivated self-starter with a drive to succeed

Proven history of success managing both sales and operations-focused team members

Strong communication and presentation skills

Bachelor’s degree is ideal

Management experience in relocation, hospitality, property management, corporate housing, travel, or real estate is a plus

Excellent customer service skills

Proficient in Microsoft Office (Word, Outlook, Excel)

Some travel may be required

Benefits

Competitive Base Salary

$86,100- $102,600 annual salary

Annual performance-based bonus of up to 10% of the Market’s Net Income based on achievement of KPIs

Annual performance-based bonus of $15,000 based on achievement of company KPIs

Medical, dental, and vision insurance options

401k plan with discretionary match

Company paid life insurance, short term disability, and long term disability

Supplemental life insurance, critical illness, accident, and identity theft protection

One-of-a-kind culture dedicated to Diversity, Equity, and Inclusion

Inclusive Awards and Recognition Program

Vacation, sick, and floating holidays

Paid time off

Paid volunteer time

Wellness program

Complimentary use of corporate apartments for vacation or travel (when available)

National is a drug & alcohol-free workplace. Please note that we conduct a background check and 5 panel drug screen after a contingent offer has been made.

Additional Information

Fair Labor Standards Act (FLSA): Exempt

Will not provide assistance with relocation costs

National Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

#J-18808-Ljbffr

Worksite address

raleigh, NC, 27601, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.