About this opportunity
Ideal Air Conditioning and Insulation lists this General Manager - Residential HVAC and Home Services opportunity in phoenix, Arizona. Review the employer’s description below for duties, qualifications and application requirements.
Job description
General Manager - Residential HVAC and Home Services
Lead a Growing, Award-Winning HVC Company
Ideal Air Conditioning and Insulation | Phoenix, AZ
Ideal Air condition and Insulation is an established, locally owned residential HVAC and home performance company serving homeowners throughout the Phoenix metro area. We're now looking for a General Manager who can help us continue growing while maintaining the culture and quality that set us apart.
For nearly two decades, we have built our reputation on exceptional craftsmanship, honest services, strong customer relations, and taking care of our employees. We are locally owned- not private equity - and are looking for an experienced General Manager to help lead our next phase of growth.
Position Overview:
Will oversee the company's day-to-day operations, including the sales, service, installation, and administrative departments. Working directly with ownership, this individual will be responsible for developing leaders, improving operational performance, strengthening accountability, and driving profitable growth while maintaining the exceptional customer experience and quality standards that have made us successful.
This is an opportunity to make a meaningful impact, help shape the future of the company, and lead a team that values quality, accountability, continuous improvement, and sustainable growth.
Pay:
$105,000 - $130,000 per year, Salary + performance bonus based on company gross profit
Work Schedule:
Monday through Friday
Benefits:
Health, Dental, and Vision Insurance
Company Paid Life Insurance
401(K) with Company Match
Paid Time Off
7 Paid Holidays
Company Unform
iPhone and iPad
What You Will Be Doing:
Day-to-day operations of the business, profitability and accountability
Supervisory responsibilities, such as hiring, terminations and mentoring
Hold department manager accountable and KPI's
Customer Service
Oversee negotiation of pricing with vendors and suppliers
Recruit, hire, and develop high-performing employees
Review profit and loss and make strategic decisions
Work directly with ownership team on long-term strategic planning
Lead weekly management meetings
Work with management team to improve overall internal efficiencies of company including process, procedures and policies
Ensure Service Titan is being utilized accurately and consistently across all departments
Help evaluate and implement additional home-service trades or business lines
Build a culture of accountability and continuous improvement
What We Are Looking For:
5 + years of senior management experience leading a residential HVAC, plumbing, electrical, roofing, or similar home services company
Proven experience managing multiple departments
Proficiency in Microsoft office - Word, Excel, Google Workspace
Strong understanding of financial statements, budgets, gross margins, labor efficiency and operational KPI's
Ability to coach managers - not just employees
Experience growing revenue, while improving profitability
Experience in adding a new trade - a major plus
Advanced customer service experience
Advanced communication skills
Organized with excellent follow up skills
Comfortable using AI tools to improve productivity and efficiency
A proactive leader who challenges the status quo and consistently looks for ways to improve business.
What Success Looks Like:
Department managers understand their goals and are consistently held accountable
Sales, service, installation, and office operations work together effectively
Revenue and profitability grow without sacrificing workmanship or customers satisfaction
Operational problems are identified and resolved before they become larger issues
Employees receive clear expectations, coaching, and support
Processes are documented, flowed, and continuously improved
Ownership is able to focus more heavily on long-term strategies rather than daily operations issues
Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.
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Worksite address
phoenix, AZ, 85003, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.