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Blue Signal Search

General Manager – Residential Services

las vegas, NV

Check who can apply and the requirements below before continuing.

About this opportunity

Blue Signal Search lists this General Manager – Residential Services opportunity in las vegas, Nevada. Review the employer’s description below for duties, qualifications and application requirements.

Job description

A well-established residential services company is seeking a business leader who can help turn a solid local platform into a more scalable, performance-driven operation. This role is ideal for an operator who knows how to connect field execution with financial results, strengthen technician performance, and build the structure needed for long-term growth. The company has strong momentum, a loyal customer base, and meaningful support behind its next stage of expansion. This leader will play a central role in sharpening daily execution, raising HVAC performance, and creating a more disciplined operating environment.

Why This Opportunity Stands Out

Opportunity to lead a full residential services business, not just one function

Strong backing and investment in the next phase of operational growth

Visible impact on revenue, margins, team development, and customer experience

Ability to shape a more scalable model while building leadership depth across the organization

High influence role for a leader who thrives in hands-on, field-connected environments

What You Will Own

Direct service, installation, dispatch, and office operations to improve consistency, responsiveness, and execution

Raise HVAC service and replacement performance through stronger technician coaching, better follow through, and clearer expectations in the field

Own the business rhythm around budgeting, forecasting, pricing discipline, and margin improvement

Build scorecards, weekly operating routines, and performance reviews that create accountability across field and support teams

Coach frontline leaders and technicians on close rate, average ticket, membership growth, and overall customer experience

Develop a stronger talent bench through better hiring, onboarding, training, and retention practices

Help the business move from founder-reliant decision making to a more scalable, metrics-driven operating model

Partner with ownership on growth priorities, operational improvements, and long-range planning

Identify opportunities to improve productivity, service quality, and profitability across the organization

Foster a culture of ownership, professionalism, urgency, and measurable results

What You Bring

Proven leadership experience in residential HVAC or another field-based home services environment

Strong command of service and replacement operations, technician productivity, and field-driven revenue generation

Experience owning P and L performance, budgeting, forecasting, and margin improvement

Ability to coach teams in the field and use performance data to improve close rates, average ticket, and execution

Track record of building structure, developing leaders, and creating accountability that lasts

Comfort operating in an entrepreneurial environment where a business is evolving into a more mature operating model

Strong communication skills and the ability to influence teams across field and office functions

Preferred Background

Experience leading a branch, business unit, or multi-function residential services operation

Strong HVAC depth, with plumbing exposure viewed as helpful but not essential

Familiarity with KPI dashboards, field service systems, and performance management tools

Compensation and Benefits

Performance-based incentive opportunity

Executive-level benefits package

Long-term upside tied to business results and growth

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Worksite address

las vegas, NV, 89105, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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