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Ashley | The Wellsville Group

General Manager - Retail

buffalo, NY

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About this opportunity

Ashley | The Wellsville Group lists this General Manager - Retail opportunity in buffalo, New York. Review the employer’s description below for duties, qualifications and application requirements.

Job description

General Manager Lead. Develop. Make an Impact.

At The Wellsville Group, we believe great stores are built by great leaders. As a General Manager, you'll play a key role in driving performance, developing people, and creating a culture where teams and individuals can succeed.

This is a hands-on leadership role for a proven retail leader who is ready to operate at a General Manager level while providing leadership support across the market.

Your primary home will be our Amherst showroom, with the opportunity to support other locations within the market as business needs require.

When the GM is present, you'll be a strong leadership partner—helping drive the business, coach the team, and keep priorities moving forward. When the GM is away, you'll step up and confidently lead the showroom.

You'll be visible on the sales floor, connected to your team, and actively involved in the business every day.

What You'll Do

You'll be a hands-on leader who is comfortable taking ownership and making things happen. Your role will include:

Partnering with General Managers to drive sales, culture, and operational excellence

Stepping into full showroom leadership when the GM is offsite, on PTO, or business needs require

Leading from the sales floor and staying connected to both customers and team members

Coaching, developing, and holding team members accountable to expectations

Supporting recruiting, onboarding, and development of future leaders

Reinforcing company initiatives, processes, and standards

Identifying opportunities and challenges within the business and taking action

Helping create consistency and strong leadership across the market

Building a culture where people feel supported, challenged, and motivated to perform

Who We're Looking For

We're looking for a confident, people-first leader who enjoys leading from the front and knows how to bring out the best in others.

You may be a great fit if you:

Have proven retail leadership experience and are ready for your next challenge

Lead from the front and aren't afraid to get in the mix

Know how to coach people while still holding them accountable

Have the confidence to take charge and make decisions when needed

Thrive in a fast-paced, performance-driven environment

Build strong relationships while maintaining clear expectations

Enjoy developing people and seeing them grow

Can shift priorities and locations without losing focus

Understand that strong results start with a strong team

Most importantly, you see leadership as more than managing a store. You want to develop people, influence the business, and make a meaningful impact on the teams around you.

Why This Role Matters

As a General Manager supporting our Amherst showroom and the broader market, you'll play an important role in maintaining strong leadership and consistent execution across our business.

Your ability to move between supporting and leading allows our teams to stay focused, our standards to remain strong, and our customers to receive a great experience every day.

You'll have the opportunity to work alongside experienced leaders, build relationships across multiple locations, and continue expanding your leadership experience within The Wellsville Group.

What You Bring

Previous retail leadership experience required

High-volume or multi-unit leadership experience is a plus

Strong communication and relationship-building skills

Proven ability to coach and develop others

Confidence making decisions and taking ownership

Strong organizational and time-management skills

Ability to adapt to changing business needs

Comfortable using Microsoft Office and modern collaboration tools

Reliable transportation and willingness to travel within the market as needed

Education & Experience

High School Diploma or equivalent required

Previous store-level leadership experience preferred

Compensation & Schedule

$70,000–$75,000 base salary + performance-based bonus

Target earning potential of approximately $110,000

Average 50 hours per week

What's In It For You?

Competitive Pay

A strong base salary plus performance-based bonuses that reward results.

Great Benefits

Health, dental, vision, PTO, and 401(k) with company match.

Employee Perks

Enjoy employee discounts on our home furnishings.

Growth Opportunities

We believe in promoting from within and giving strong leaders opportunities to continue growing.

Leadership Development

Continue building your leadership skills and expand your impact across the organization.

A Team That Supports You

Work alongside experienced leaders who want to see you succeed.

Why The Wellsville Group?

We're committed to building strong teams, developing great leaders, and creating a culture where accountability and care go hand in hand.

If you're a proven retail leader who is energized by people, motivated by results, and ready to make an impact both in your showroom and across the market, we'd love to talk with you.

Compensation details: Yearly Salary

PI92d6ec70758f-

Worksite address

buffalo, NY, 14280, US

Who can apply

Review the original listing for work authorization, qualifications and employer requirements.

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