About this opportunity
Five Guys Burgers and Fries lists this General Manager opportunity in rolesville, North Carolina. Review the employer’s description below for duties, qualifications and application requirements.
Job description
The Role
We're looking for a General Manager who runs a great restaurant- every shift, every day.
This is a hands-on leadership role responsible for driving sales, building a strong team, and delivering fast, consistent, high-quality guest experiences. You'll own the business as if it were your own.
What You'll Own
1. Restaurant Performance
Drive sales, profitability, and operational efficiency
Manage key metrics: labor %, food cost, throughput, and waste
Deliver consistent results- not just good days
2. Shift Execution & Throughput
Lead from the front during peak hours
Ensure fast, accurate service and strong line flow
Maintain ticket times and throughput standards
3. Team Leadership & Development
Hire, train, and develop a high-performing team
Build and coach Shift Leaders and Assistant Managers
Create a culture of accountability, energy, and ownership
4. Guest Experience
Ensure every guest receives fast, friendly, and accurate service
Address issues in real time and recover the experience
Use feedback to improve operations
5. Operational Standards
Maintain food safety, cleanliness, and brand standards at all times
Execute systems and processes consistently
Be audit-ready every day
What Success Looks Like
Consistently hits sales, labor, and food cost targets
Strong shift execution- no chaos during peak hours
Low turnover in key roles (AMs, Shift Leaders)
Internal promotions happening from within your team
High guest satisfaction and repeat business
What You Bring
2-5+ years of restaurant management experience (fast casual or QSR preferred)
Experience running high-volume shifts ($1M-$3M+ annual volume typical)
Proven ability to lead teams and deliver consistent results
Strong work ethic-you're comfortable being on your feet and in the action
Ability to manage both people and numbers
Non-Negotiables
Willing to work nights, weekends, and peak business hours
Leads from the front- this is not a back-office role
Holds high standards and addresses issues directly
Compensation & Benefits
Base salary: + performance bonus
Health, dental, vision
PTO
Meal benefits
Growth path to District Manager
Five Guys Burgers and Fries is one of America's most successful hamburger concepts, not just for its food, ranked the #1 burger in America by the Zagat survey, but also because of its employees.
We have a unique work environment where you're trained to work every position in the restaurant. From the register, to the grill, to morning prep and evening close, our crew members become a team working in all aspects of the restaurant.
We also have a unique crew bonus program that provides the opportunity to earn cash bonuses two times per week giving our crew members the opportunity to earn much higher incomes.
We have an open kitchen experience so it's fun and it's loud with lots of team communication. The crew's burger creation is part of the customer experience.
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Worksite address
rolesville, NC, 27571, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.