About this opportunity
Jobtailor lists this General Manager opportunity in scottsdale, Arizona. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Responsibilities
Lead and supervise store personnel
Track and manage inventory
Achieve key performance metrics
Ensure efficient daily store operations
Ensure regulatory compliance with state-specific regulations
Deliver exceptional customer experience
Plan and implement strategies to drive service standards and positive sales results
Maintain brand standards in visual merchandising
Review, communicate, and ensure compliance with company SOPs
Communicate SOP changes to employees
Evaluate employee performance and identify hiring and training needs
Coach, train, and develop the team around service standards and accountability
Monitor and maintain store inventory
Handle and resolve patient issues and escalations
Maintain professional working relationships with business partners
Schedule effectively within the labor budget
Maintain strict confidentiality and compliance
Perform other tasks assigned by management
Reports to the Area Manager
Requirements
Bachelor’s degree preferred, four years related experience and/or training or equivalent combination of education and experience
Prior management experience, preferably in retail and/or customer service area is a plus
Prior cash handling experience
Ability to train, develop and evaluate a team of 40+ employees
Strong interpersonal skills and professionalism to communicate with all levels of management and staff
Ability to uphold strict confidentiality and discretion
Conversational English proficiency
Ability to operate electronic equipment, including computers, scanners, printers, and telecommunication devices
Ability to comprehend safety procedures
Ability to analyze data and draw appropriate conclusions to inform policies and procedures
Ability to interact respectfully and politely with customers and team members
Valid driver’s license and passing MVR background check required for delivery locations only
Ability to pass level 1 and level 2 background checks
Must be at least 21 years of age
Ability to function independently, with flexibility and personal integrity
Ability to work effectively with residents, personnel, and support agencies
Ability to work with patrons of different ages and abilities, including those experiencing emotional distress or displaying a hostile attitude
Ability to move throughout the facility, including tight spaces
Ability to communicate and exchange sensitive information, observe details, and operate computing devices
Ability to push/pull, lift/carry, and position objects up to 50 lbs.; ascend/descend stools, ladders, and steps; crouch, stoop, kneel, and crawl
Visual and auditory acuity with or without aids
Availability to work 45+ hours weekly, including evenings, weekends, and holidays
Core Competencies
Demonstrates strong leadership and management skills in retail operations, with a focus on team development, customer service excellence, and regulatory compliance. Proficient in inventory management and performance tracking to achieve key metrics and maintain brand standards.
Highest-signal resume keywords
Team Development
Inventory Management
Regulatory Compliance
Customer Service Excellence
Performance Tracking
ATS Optimization Keywords
Hard Skills
Inventory Management
Data Analysis
Cash Handling
SOP Compliance
Visual Merchandising
Soft Skills
Interpersonal Skills
Professionalism
Communication
Coaching
Conflict Resolution
Certifications & Qualifications
Valid Driver’s License
Background Check Compliance
Industry Keywords
Retail Management
Customer Service
Performance Metrics
Employee Training
Confidentiality
Tools & Technologies
Computers
Scanners
Printers
Telecommunication Devices
#J-18808-Ljbffr
Worksite address
scottsdale, AZ, 85261, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.