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Job description
WHO ARE WE?
Riviera Dining Group is redefining hospitality through elevated dining, vibrant nightlife, and immersive design. From the success of MILA in Miami Beach to the expansion of AVA, CASA NEOS, and CLAUDIE, RDG is building a collection of destinations that offer more than a meal — they create unforgettable experiences.
Job Description
POSITION SUMMARY
RDG is recruiting General Managers for placement across its Florida venues, including new restaurant openings. The General Manager owns day-to-day operations of an assigned venue — labor and scheduling, cost control, budget attainment, luxury service standards, and development of the management team — in a high-volume upscale dining environment. Candidates must be open to property location and assignment, and flexibility is essential; this role reports to a Director, Operations or the VP, Operations.
Key Responsibilities
Operations & Compliance Control day-to-day operations by scheduling labor, ordering supplies, and developing the restaurant team
Ensure compliance with the Occupational Safety and Health Act, local health and safety codes, and company safety and security policy
Maintain equipment, facility, and grounds through a preventive maintenance plan built to company standard
Maintain the highest level of safety, security, sanitation, and cleanliness of the facility
Facilitate safe work behaviors across the team to protect both team members and guests
Financial & Cost Control Control profit and loss and attain budget by following cash control and security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking corrective action
Control cash, credit, and other receipts following company cash handling and reconciliation procedures
Guest Experience Deliver food quality and full guest satisfaction in a luxury, upscale dining environment
Execute and maintain quality and consistency of food, beverage, and service with full adherence to standards, acting with urgency and remaining friendly, professional, and engaged
Provide a warm and welcoming atmosphere with attentive, detailed, and courteous service
Interact proactively with guests and members to build loyalty and face and name recognition
Resolve guest complaints with poise and professionalism
Measure and evaluate service through restaurant service audits and guest and team member feedback
Maintain working knowledge of the assigned venue's market and surrounding restaurants, businesses, and hotels
Team Leadership Recruit, interview, and hire the front-of-house team; conduct performance reviews, administer discipline, motivate, and train
Manage and train multiple Assistant General Managers, Floor Managers, and Captains
Manage team accountability and conduct quarterly restaurant staff evaluations
Instill a culture of excellence and inspire confidence throughout the team through strong leadership
Partner with Human Resources on coaching and Learning & Development opportunities
Maintain good rapport with vendors to ensure quality and consistency
Make sound decisions that protect the venue and the company in instances of urgency
Openings & Brand Programs Partner with the corporate team on the new opening critical path, including recruitment and training
Execute corporate and marketing programs completely and on time
Requirements & Qualifications
Required A minimum of 10 years as a Director or General Manager in a fine dining, luxury, high-volume, cocktail bar or lounge venue setting
Extensive background in luxury dining service standards
Bachelor's degree in Business Administration, Hotel & Restaurant Administration, or a related field, or an equivalent combination of education and experience
State-compliant food handler certification
Open to relocation and to supporting a venue on a temporary or permanent basis based on operational needs
Availability for a varying schedule inclusive of days, nights, weekends, and holidays
Preferred Previous experience with new builds or restaurant openings
Competencies Detail-oriented, with effective written, verbal, and interpersonal communication
Able to multitask and manage time across competing priorities
Team player, self-motivated, and performance-driven
Punctual, with regular and reliable attendance
Maintains confidentiality of company information
PHYSICAL DEMANDS & WORK ENVIRONMENT
Physical Demands Stands and walks throughout the venue for extended periods during service
Reaches, bends, stoops, and frequently lifts up to 50 pounds
Performs repetitive-motion office work including typing and extended computer use
Work Environment Fast-paced luxury restaurant, lounge, and bar environment with high guest volume
Warm and hot weather conditions throughout the shift, in both indoor and outdoor settings
Exposure to high-volume music at various intervals
Varying schedule inclusive of days, nights, weekends, and holidays
Willingness to travel and relocate to an RDG venue based on operational needs
The preceding statements are intended to describe the general nature & level of work being performed by an employee assigned to this job. They are not intended to be an exhaustive list of all duties, functions, responsibilities, and skills required of employees so classified. RDG reserves the right to modify or deviate from the duties, functions, responsibilities, and skills required of employees in this job and nothing herein shall restrict RDG management’s right to assign or reassign tasks, duties, or responsibilities to this job at any time.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Worksite address
miami, FL, 33222, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.