About this opportunity
CKE Restaurants, Inc. lists this General Manager opportunity in sylacauga, Alabama. Review the employer’s description below for duties, qualifications and application requirements.
Job description
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Responsibilities
Model and create an environment where the Guest is always right; ensure a positive Guest service experience.
Respond quickly and positively to Guest concerns.
Hire high-quality staff who demonstrate and ensure consistent Guest satisfaction.
Ensure all employees are trained and empowered to deliver total Guest satisfaction.
Evaluate employee performance to maintain high Guest satisfaction levels.
Continuously improve skills, knowledge, and morale of staff.
Train, coach, and provide regular performance feedback.
Maintain a fun and enjoyable working environment.
Develop and execute the business plan, including fiscal responsibilities, manpower planning, and local marketing.
Utilize labor effectively to meet budget.
Be responsible for financial results.
Implement company-wide marketing programs.
Enforce all labor laws and uphold food safety, handling, and sanitation standards.
Model and encourage CKE shared values.
Focus on and be driven by the Guest experience.
Maintain high personal integrity, treating all employees with honesty, respect, and dignity.
Be performance-oriented, clearly communicate expectations, recognize good performance, and address poor performance.
Qualifications
Education: High school diploma or equivalent.
Experience: 3–5 years in management, preferably in a restaurant setting.
Hours: Able to work 47.5–50 hours weekly with flexible scheduling.
Skills & Abilities: Basic computer skills, financial aptitude, organizational skills, team building, problem-solving, good communication.
Physical Abilities: Ability to work long hours, stand for extended periods, lift 50–75 pounds, and work with cleaning products.
Additional Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Restaurants
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Worksite address
sylacauga, AL, 35150, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.