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Job description
We are seeking a dynamic and experienced leader to oversee daily operations, drive business performance, and create an exceptional guest experience at a fast-paced hospitality environment. The ideal candidate is a hands-on, people-focused professional who can balance operational excellence, team leadership, and financial responsibility while maintaining high standards of service and quality.
Responsibilities
Lead day-to-day operations to ensure a smooth, efficient, and welcoming guest experience.
Recruit, train, coach, and motivate team members to support performance and professional growth.
Establish clear expectations for service, cleanliness, food quality, and operational consistency.
Monitor labor, inventory, ordering, and budget performance to support profitability.
Review sales trends and operational data to identify opportunities for improvement.
Address guest concerns promptly and professionally to maintain strong customer satisfaction.
Ensure compliance with company policies, health and safety standards, and applicable regulations.
Coordinate staffing schedules and manage workflow to meet business needs.
Support vendor relationships, supply ordering, and inventory control processes.
Collaborate with ownership or senior leadership on goals, initiatives, and business growth.
Qualifications
Proven leadership experience in hospitality, food service, retail, or a similar customer-facing environment.
Strong understanding of operations, team management, and customer service best practices.
Experience managing budgets, labor costs, inventory, and performance metrics.
Ability to lead by example in a fast-paced environment while maintaining professionalism and composure.
Excellent communication, coaching, and problem-solving skills.
Demonstrated ability to build, develop, and retain a high-performing team.
Strong organizational skills with the ability to manage multiple priorities effectively.
Familiarity with point-of-sale systems, scheduling tools, and basic business reporting is preferred.
What We Offer
An opportunity to lead a team in a customer-focused and collaborative environment.
The chance to make a meaningful impact on operations, culture, and growth.
Competitive compensation based on experience and qualifications.
Opportunities for professional development and advancement.
Ideal Candidate Profile
The right candidate is a proactive leader who takes ownership, inspires others, and thrives in a hands-on environment. They bring a strong service mindset, sound business judgment, and a commitment to creating a positive workplace and memorable guest experience.
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Worksite address
st. louis, MO, 63146, US
Who can apply
Review the original listing for work authorization, qualifications and employer requirements.