About this opportunity
Metropolitan Chapter of CMAA lists this General Manager opportunity in town of hempstead, New York. Review the employer’s description below for duties, qualifications and application requirements.
Job description
Hempstead Golf and Country Club | Long Island
Job Posting
Sep. 23, 2026
Hempstead Golf & Country Club
Board-Approved Position Profile
Opportunity Overview
Hempstead Golf & Country Club seeks an accomplished, visionary, and member-focused executive to serve as its next General Manager (GM). Reporting directly to the Board of Directors through the Club President, the GM will serve as the Club's senior operating executive and strategic leader, partnering with the Board to ensure the long-term success, financial strength, and cultural vitality of one of the region's premier private clubs.
The successful candidate will lead all aspects of Club operations while preserving the traditions, values, and member experience that define Hempstead Golf & Country Club. This role is designed to provide strong executive leadership, organizational stability, and operational excellence while creating an environment that attracts, develops, and retains top talent. The Club has recently initiated a Long Range Master Plan for both the facilities and the golf course and is seeking a leader who can thoughtfully guide the organization through its next chapter of growth and modernization while maintaining a deep respect for its heritage and membership.
The Board believes the structure of this role should be guided by what best positions the Club for long-term success, effective governance, and organizational continuity.
Position Purpose
The GM is responsible for leading all Club operations, managing financial performance, enhancing the member experience, developing staff, and executing the strategic vision established by the Board of Directors.
The GM serves as:
Leader of Club Operations and Guardian of Financial Performance
Strategic Partner to the Board and Leader of Organizational Culture
Steward of the Member Experience
Champion of Staff Development and Succession Planning
Key Responsibilities
Strategic Leadership & Governance
Serve as the principal advisor to the Board of Directors on all operational matters.
Collaborate with the Board to develop and execute a multi-year strategic plan.
Translate Board priorities into actionable organizational objectives.
In conjunction with the Master Planning process, provide proactive recommendations regarding facilities, operations, membership, capital investment, and long-term sustainability.
Ensure the Club remains aligned with industry best practices and emerging trends in private club management.
Member Experience Excellence
Foster a culture of exceptional hospitality and service throughout the organization.
Maintain a highly visible and engaged presence within the Club.
Develop authentic relationships with members and their families.
Anticipate member needs and continuously enhance programs, services, and amenities.
Ensure member feedback is actively solicited, reviewed, and incorporated into Club operations.
Operational Leadership
Oversee all departments and operational areas, including:
Golf Operations, Course and Grounds
Food & Beverage, Events and Social Programming
Clubhouse Operations
Racquet and Recreational Programs
Administration and Human Resources
Finance and Accounting
The GM will ensure all departments operate cohesively, efficiently, and in alignment with the Club's strategic objectives.
Lead annual budget development and long-range financial planning.
Maintain strong financial controls and governance practices.
Monitor operating performance and implement corrective action when needed.
Develop capital improvement plans and investment recommendations.
Provide transparent and timely financial reporting to the Board.
Achieve annual operating budget objectives.
Preserve and enhance Club assets.
Improve operational efficiency while maintaining service excellence.
Support thoughtful capital investment planning.
Organizational Leadership & Talent Development
Recruit, develop, and retain exceptional leadership talent.
Build an accountable, collaborative, and high-performing culture.
Establish clear performance expectations and development plans.
Lead succession planning for key positions.
Promote open communication and organizational transparency.
The GM will be expected to lead with integrity, humility, professionalism, and emotional intelligence.
Facilities & Capital Projects
Oversee Long Range Master Plan on facility and infrastructure.
Lead major capital projects from planning through implementation.
Ensure facilities reflect the quality and standards expected by the membership.
Manage external architects, contractors, consultants, and vendors when required.
Candidate Profile
The ideal candidate will possess:
Leadership
Proven ability to lead complex organizations.
Strong executive presence and credibility.
Exceptional judgment and decision-making skills.
Demonstrated success leading through organizational change.
Relationship Management
Ability to build trust with members, staff, and Board leadership.
Exceptional communication and listening skills.
Collaborative leadership style.
Political savvy and stakeholder management experience.
Business Acumen
Strong financial and operational management capabilities.
Experience managing substantial budgets and capital projects.
Strategic planning expertise.
Culture & Values
The successful candidate will demonstrate:
Accountability
Respect for tradition while embracing innovation
Commitment to staff development
Preferred Qualifications
Bachelor's degree required.
Advanced degree preferred.
Certified Club Manager (CCM) designation strongly preferred.
Ten or more years of senior leadership experience in:
o Private clubs
o Hospitality organizations
o Golf resorts
o Luxury service environments
o Member-based organizations
Demonstrated success working directly with Boards of Directors.
Significant experience leading multi-department operations.
Reporting Relationships
Reports To
Board of Directors through the Club President
Team Leader and Coordinator of following areas:
Director of Golf
Director of Food & Beverage
Controller / Finance Director
Human Resources Leader
Additional department heads as determined by the organizational structure
The final reporting structure should be designed to support operational effectiveness and the Club's long-term strategic objectives.
First-Year Success Metrics
The Board will evaluate success based upon:
Member Experience
Member satisfaction and engagement
Service quality improvements
Membership retention and growth
Budget performance
Financial sustainability and Capital planning execution.
Organizational Performance
Leadership team development
Employee engagement and retention
Strategic Execution
Achievement of Board-established priorities
Progress on key capital and operational initiatives
Strengthening of governance and management alignment
Compensation
A competitive executive compensation package will be offered, including:
Base Salary R ange of $225k - $275k
Performance Incentive Opportunity
Benefits Program
Club Privileges
Professional Development Support
Relocation Assistance (if applicable)
Compensation will be commensurate with experience, qualifications, and demonstrated success in private club leadership.
Board Statement
Hempstead Golf & Country Club seeks a transformational leader who embraces the traditions of the Club while positioning it for future success. This executive must be equally comfortable engaging with members, leading staff, managing financial performance, and partnering with the Board on strategic priorities. The ideal candidate will bring the vision, leadership, and operational expertise necessary to ensure the Club remains a premier private club for generations to come.
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Who can apply
Review the original listing for work authorization, qualifications and employer requirements.